Tickedon

2 hours ago, John Adams said:

Bob, just spoke to my dealer who confirms I could have a car for up to 2 weeks each year. As I bought the car last June he said I need to get a move on if I want one for 2 weeks before June comes around. He said they only found out 2 weeks ago  about this scheme which I find hard to believe.

While the marketing talks about 2 weeks per year, the T&Cs don’t - just 42 days within 3 years. I would clarify that specifically.

While not mentioned, I would also expect Lexus to limit the maximum reserve booking to 28-30 days. As it stops being a short term hire and the rules become more complicated after that.

1 hour ago, Julie Churchill said:

I bought my Lexus CT200 in 2021 (2018 model).  My insurance renewal quote has just doubled (RAC) and I have been refused a quote by Churchill due to my car being a Lexus!  Absolutely flabbergasted!  Just spoke to Lexus Croydon who say they are aware that some insurance companies will not insure Lexus cars.  This was obviously not mentioned when I purchased the car….  I love my car but will now have to consider changing to another make.  Very disappointed.

Lexus was the most stolen car brand in 2023 in the UK (as a proportion of cars on the road). 

After Watchdog got involved, a statement appeared… https://mag.lexus.co.uk/lexus-uk-statement-on-vehicle-theft/?fbclid=IwAR2u1DC_0mAo4_kSpK_1FLViLNyHJq0nAKctwfXCMxQi1CwuNiGBA10yY0w_aem_ATXzc0mSafM1xX72JZyfSo-7KpoTKXtkPQjmf6ToRhjQ_4GsDaGMH6Nf5ACoFWEW2pE

10 hours ago, wivenhoe said:

When my dealer told me about this he didn’t know when the 3 years would run from on my car which was bought in May 2023. 

As per the T&Cs - it’ll be three years from registration date (if you purchased a new car) or three years from date of purchase (if a used car).

34 minutes ago, PaulWhitt20 said:

Sounds interesting, will it apply to existing purchases of the RZ or UXe ?

Seems to - per the T&Cs linked from the site:

2. The Programme:
2.1 The Lexus Reserve programme awards customers with 42 complimentary calendar days’ (‘Reserve Days') usage
of an additional Lexus vehicle (the ‘Reserve Vehicle’) in conjunction with the retail purchase (cash or finance) of a
Lexus RZ 450e EV and/or UX 300e from a Lexus Centre.
2.2 Existing customers who have purchased (cash or finance) a Lexus RZ 450e EV and/or UX 300e from a Lexus
Centre as a private retail customer , based in England, Scotland, Northern Ireland and Wales, are able to use this
programme subject to 2.3.
2.3 Customers can use the Reserve Days over the course of 3 years from the date of registration of their new retail
purchase (cash or finance) Lexus RZ 450e EV and/or UX 300e or from the date of purchase of their used retail purchase
(cash or finance) Lexus RZ 450e EV and/or UX 300e, whichever applies.

https://www.lexus.co.uk/content/dam/lexus/nmsc/united-kingdom/cross-model/Lexus-Reserve-TandCs-2.pdf

15 hours ago, Glyn Jennings said:

After LV saying they won’t renew my 2026 RX450h

Time traveller?

12 hours ago, Sybaris said:

Not that I have tried, more curious if you can use the phone's camera to send video and show on the display and use the touch screen.

No - it’s audio only via the car and infotainment screen (Android auto treats it as a phone call essentially).

You’d have to mount your phone and use its screen to see video, but note it’s illegal to have moving pictures (ie Teams video!) within eyeline of a car driver while vehicle is being driven.

4 hours ago, LutonChris said:

I’ve bought a car! 2000 reg premium plus white 16000 miles.  Much better sales person from Edinburgh now for the insurance any sugggestions?

Do you perhaps mean 2020 reg…?

Yes. Lexus is just Toyota finance: https://www.toyota.co.uk/personal-finance/my-finance

you’ll need your agreement number and the email address used during purchase. 

there is the option to generate a settlement figure and letter. Note settlement figure will be very different to the outstanding balance shown.

1 hour ago, wharfhouse said:

On my IS 300h, I've had the current Fuyao windscreen in for a few years now but in the first year after it was fitted picked up two small bullseye marks near the rear view mirror. Fortunately these have got no worse and I've received no more (large) stone chips and none are a MoT failure. I don't see much sense in doing anything about stone chips as I know one day something will hit the windscreen necessitating another replacement.

This was my view…. but on my old car  I eventually ended up with about 20 small chips (I used to drive 20k+ miles a year) and decided it was probably time to replace it… (never was a MOT failure or advisory though). 

My partner cooked an Indian chicken curry on Tuesday (always enough for four meals). So it was the leftovers tonight with naan & rice! Yummy. 

I agree with Lucas, anything over £10k is more difficult. I struggled to offload a Volvo privately for around £6k previously!

Webuyanycar thinks it’s worth £8.6k before the damage to the rear bumper and interior arm rest. I would replace the interior arm rest - interior damage like that is a real no no for me. I would also try to see if you can get the bumper looking better. 

As there are dealer options (albeit higher mileage) for the same price and a few hundred quid more than you car, I would say you probably want to be closer to half way between wbac and a dealer - so perhaps £9700ish?

7 hours ago, LutonChris said:

Going to see another one on Saturday at Glasgow but with different salesperson.  Wish me luck!

I had a really good experience at Lexus Glasgow last year - had a spare afternoon so went in to see the NX. Really helpful and knowledgeable, had both a Premium and Premium Plus in their show room, so they were able to point out the exact spec and trim differences! I was clear I wasn’t at the point of buying yet but still had plenty of time for me and helped, and not at all pushy. If I could have purchased my new car from him, I would have! 

1 hour ago, Bill Dawes said:

Feeling hard done by at my recent insurance hike from just under £300 to over £800 I spoke to a friend of mone who has a Toyota RAV4, (2022 same as my UX) his renewal was £1950.

Bill D.

Lexus is now the most stolen car brand (as a percentage of cars on the road).

https://mag.lexus.co.uk/lexus-uk-statement-on-vehicle-theft/?fbclid=IwAR2u1DC_0mAo4_kSpK_1FLViLNyHJq0nAKctwfXCMxQi1CwuNiGBA10yY0w_aem_ATXzc0mSafM1xX72JZyfSo-7KpoTKXtkPQjmf6ToRhjQ_4GsDaGMH6Nf5ACoFWEW2pE

Toyota cars have a similar issue, and non-PHEV RAV4s are apparently vulnerable too (unlike the 2022+ NXs).

4 hours ago, LutonChris said:

Hi everyone

We went to look at the car which was an overall disappointing experience.  The car was dirty scuffed and not in great nick.  Ok these things can be fixed with a bit of polish however the salesman seemed to have zero interest in selling me the car.  The whole thing was very strange.  So walked away.  Still not written off Lexus however overall not a great advert for the brand. 

Genuinely curious - what did the salesperson do, or not do, for you to conclude they had 'zero interest in selling me the car'?

1 hour ago, agent_dess said:

What Canbus thing?

Most recent Lexus cars for last several years have a canbus vulnerability- a £2k device, disguised as a Bluetooth speaker, allows thieves to unlock and start a Toyota and Lexus vehicle without any keys: https://mag.lexus.co.uk/lexus-uk-statement-on-vehicle-theft/?fbclid=IwAR2u1DC_0mAo4_kSpK_1FLViLNyHJq0nAKctwfXCMxQi1CwuNiGBA10yY0w_aem_ATXzc0mSafM1xX72JZyfSo-7KpoTKXtkPQjmf6ToRhjQ_4GsDaGMH6Nf5ACoFWEW2pE

Lexus became the most stolen car brand in UK 2023 (as a percentage of cars on the road), with more Lexus stolen than Land Rovers…

Enter the details into webuyanycar.com including any damage or issues after it gives you an initial price. Everyone else will probably be within a few hundred quid of that valuation.

if you want to sell privately, look at what dealers are looking for on Autotrader -  then price somewhere between the dealer price and webuyanycar for a private sale. 

15 hours ago, WhatNext said:

I am looking to downsize from an XC60 to an LBX, specifically the Takumi derivative. I test drove a design derivative which does not have some features of a Takumi.

1. What do the steering wheel paddles control in a hybrid with CVT gearbox?

2. If you are a registered user, do you still get the prompts to accept the terms of voice/multimedia, etc on start up?

3. Can you get the car to remember the "hold" function

4. Android Auto is wired only (v wireless CarPlay) ... WTF in car released in 2024???  But I see Toyotas now offer wireless AA and Carplay. How likely will Lexus will push a software update to "fix" this

5. How much better is Lexus matrix headlights (AHS) v the standard LED. ( I currently have matrix headlights on my Volvo)

6. Can you disable to beeping when you lock the car. Really why does it have to beep?

 

Otherwise ticks a lot if boxes for me (real world 60 mpg achievable v 30 mpg on the Volvo. Obviously not a fair comparison as the XC60 is from a class above, but I don't need a big car anymore.

 

Thanks

Answering on the basis of my NX, I assume it also applies to the LBX…

1. Paddles - fake gears. If I’m going down a steep hill, I can press the left paddle a couple of times and a number appears next to the ‘D’. This gives me engine braking so I don’t accelerate as I go down the hill (also does a great job charging the hybrid battery).

2. No - once you’re logged in, it’ll only appear periodically: after an over the air update, if there’s a change to the t&cs etc. 

3. Sadly not as far as I’m aware.

4. Your guess is as good as mine. Some dealers have said to users here there is an over the air update coming to add it… but I’d take that with a pinch of salt until (if) it finally does appear. 

5. The matrix lights on the NX are great ( I drive 14k miles a year, in all sorts of conditions). Obviously can’t speak to the LBX lights.

6.  You should be able to. If you were hearing 4 beeps on locking the car, it’s a warning to check the rear seats - if you don’t open a rear door during the journey, you won’t get this. It’s basically a warning for “did you put your baby in the back seat, and then forget to take them out again?”. Dealers can change some settings on the car and key, so it may also be something they’ve enabled for their demo car. 

I previously had a Volvo S60 - I would say the Lexus servicing costs are better as they don’t seem to vary as much (ie become so ridiculously expensive as some of the Volvo services were). You may find that the Lexus seats aren’t quite as comfortable though.

My partner has a Yaris, and the LBX is based on the Yaris Cross platform. I quite enjoy driving their car and I’ve found it has plenty power for the motorway (and that’s with a lower output engine in the Yaris). The LBX interior is certainly a very lovely place to be, so if you don’t need the space in the rear seats, possibly a great option!

8 hours ago, SH20 said:

You will never find a retail dealer, Lexus or otherwise that will match the so called retail figure from any legitimate car valuation source such as examples on the internet, Parker's Guide, Glasses Guide or Black Book, the latter two being the main source of used car values the trade use.   

Not true - I’m afraid in my main Lexus dealer purchase was under it. And that was with me requiring work to be completed to bring the car up to scratch. It was also a straight purchase - no trade in - and so no ability to do anything funny to make back the margin elsewhere. 

in my case, the car had been advertised for some time and the dealer clearly wanted rid. I had been looking at the models for a few weeks, and saw they’d reduced the sticker price (thousands), and I was in a couple of days later and negotiated more off (thousands). There will always be circumstances to make a deal - the key is being prepared to walk (as I was) and not being limited to local dealers (I’ve typically travelled hundreds of miles to pick up my cars). When I collected, the salesperson confirmed he was happy with the deal - so whatever it owed them, they clearly weren’t unhappy with the final result, and I remain very happy with what I paid. 

You are right that the guide prices are just that - guides. It’s always about what people are prepared to buy at, and what people are prepared to sell at.

3 hours ago, SureShot said:

Hi folks, I have a NX350h that occasionally (est. 1 in 3) gives 3 beeps on locking the car, there are no doors or windows left open, I don't think it is linked to the 'check back seats' feature, so I'm stumped as there is nothing that I can find in the handbook regarding this.

4 beeps is the “check back seats” I think. I find that happens if a rear door has been opened during the journey, but not just before you lock the car at your final destination. Never had 3 beeps to my knowledge - sorry!

42 minutes ago, Notamech said:

I agree...i wonder how people with SUVs manage daily driving. Everytime we go to the supermarket i see people with SUVs struggling to park between 2 cars. It always seems to be a tight fit. At times even the IS feels long and sticks out of parking spaces. For supermarket trips or around the city we always use the wifes jazz - it’s got all the features youd expect in a city car like dents, scratches, curbed wheels etc. Enough for me to not care if there is small new damage that doesnt impede its running. 

A Lexus NX is actually 5mm shorter than your IS generation (4665mm). Width wise, the NX is 55mm wider (1865mm) - which is noticeable (but also the same width as a new ES). The LBX is also slightly wider than the IS (1810mm) at 1825mm wide, and much shorter at 4190mm, similarly is the UX at 4495mm.

if I had to park on the street or/and lived in inner London, there’s no way I’d have the car I do now. But I don’t, so I can little it a little large 🙂 

1 hour ago, cur666 said:

Türkiye isn't part of the European Union ?

They have a strange customs union with the EU, so in theory their products could count as “EU” depending on how the other regulations are written.

https://en.m.wikipedia.org/wiki/European_Union–Turkey_Customs_Union

22 minutes ago, 78csj said:

I’m not too sure about that, I ordered mine Oct 2021, and got the price and trade in locked in, which there was no problem with, it was the £500 deposit order deal, they have also offered me a new ES prem plus for £40k with delivery in October.

The luxury car tax rules are based on the list price the day before registration and it's that list price which should be used on the form V55 by dealers - not the price you paid, or the price on the date of ordering. This has caught many people out, as list prices have increased for some cars after ordering, meaning people have ended up paying it (or cancelling vehicles).

1 hour ago, 78csj said:

I got mine Feb 2022 Gen2, NX 350h, AWD prem plus in black under the £40k, recently renewed the tax at £170.

Your dealer also registered it wrong then! Lucky you 🙂 

Jan 2022 price list (you use the list price from day before registration) has premium plus at £47k (launch price was £45k, so still over)…

https://media.lexus.co.uk/wp-content/uploads/sites/3/pdf/220120-NX-Price-List.pdf

16 hours ago, peniole said:

Actually the $44590 you are quoting is for the hybrid model in base trim. It's lower than that for non hybrids, they start at $42k. Also those prices include state taxes and destination charges. Let's assume destination charges are the same. Average state tax is 6%. So you need to take that off first before you multiply by the exchange rate and add our own vat. You'll come up £3.3k short to current uk prices, adding a 1.2k pounds tech package brings it in line with the premium here, and adds on top of it a heads up display, but you lose the heated steering wheel. You're still 2.1k worse off. Not bad in comparison to other manufacturers where the price difference is much higher, but worse off to when there was actual price parity on the ES.

 

I literally made that point. You cannot compare a 300h with a non-hybrid engine, that’s an entirely pointless comparison. The engine choice is largely dictated by environmental regulations, not wholly in control of manufacturers. There is also no sales tax included within the quoted MSRP prices on the Lexus US website, sales tax gets added on top depending on location, so I’m afraid your maths are entirely made up! 

1 hour ago, Al D-Much said:

I must be lucky somehow.
Bought new in 2020 NX300h with premium plus pack, list over £40k at £42,500. Actually paid only £37,500.
Paid my VED as you have to. Just paid VED back in February, only £170.00, the highest I've ever paid so far.
I was warned by the dealer of the "envy" tax, and was prepared for it. So far in 4 years of ownership haven't been charged the additional Posh-Payment. 

It will show on the V5 if the luxury tax applies. Sounds like the dealer didn’t register it properly, probably putting sale price rather than list price on the form, so lucky you!