HGUS
Members-
Posts
170 -
Joined
-
Last visited
Content Type
Profiles
Forums
Events
Store
Gallery
Tutorials
Lexus Owners Club
Gold Membership Discounts
Lexus Owners Club Video
News & Articles
Everything posted by HGUS
-
Intelligent charging or not...
HGUS replied to thegadgetman_uk's topic in Lexus RZ Owners Club - All-New Electric Lexus
I'm not going to calculate each time. I'll also continue to charge to 100%. For me it's plug in and I expect it to be 100% on my return. -
Intelligent charging or not...
HGUS replied to thegadgetman_uk's topic in Lexus RZ Owners Club - All-New Electric Lexus
I've pulled this from my Octopus App if it is of help/interest to anyone .... My charge is set to 100% but it can be altered to lower. -
Intelligent charging or not...
HGUS replied to thegadgetman_uk's topic in Lexus RZ Owners Club - All-New Electric Lexus
May I enquire, why isn't charging to 100% good for a battery? I have an RX450h+ and a myenergi zappi and Octopus Intelligent Go. During the day, when sunny, I charge to 100% from solar panels. My Lexus app tells me when the car has completed charging to 100%. Overnight, I charge from the solar storage batteries and then if not enough juice available it switches to cheap rate (between 23:00ish - 05:00ish) from the grid. Again, my Lexus app tells me when the car has completed charging to 100%. I don't appear to experience any problems and it all happens automatically. -
Electric Tariff UX E …Best deals on RZ
HGUS replied to Yorkshire Lexus's topic in Lexus UX250h / UX300h / UX300e Club
🐙 Intelligent Go, a Zappi and a few solar panels with 🔋🔋🔋's chucked in = pretty much just the standing charge to pay. 😃 Won't benefit as much as the days draw in though. -
Very strange! I don't believe that I've had any problems, I was able to enter Upper & Lower case, Numerics and Special characters. From memory, I think I pressed the <Change Type> firmly and direct centre, I then waited a moment and the keyboard changed. If/When I'm asked to enter a password again I will make a proper note of what I do and post on here.
-
Is the panoramic all glass roof problematic?
HGUS replied to Moondoggy's topic in Lexus ES 300h Club
Don't know if it's the same but my RX450h+ has a panoramic all glass roof which opens on the front half of it. Other than the little fly catcher net (that's what I call it anyway) that needs a vac every so often I find it FaNtAsTiC !! I also have the ML. -
Octopus Energy: Has anyone managed to play Octoplus SNAP?
HGUS replied to HGUS's topic in Lexus Owners Club Lounge
You've got to be in it to win it, as they say! My other BIG memorable win was £38 on a lottery but the French Plods relieved me of that soon afterwards by means of a speeding fine while driving around Corsica. 🚗 🚓. How inconsiderate of them! -
Octopus Energy: Has anyone managed to play Octoplus SNAP?
HGUS replied to HGUS's topic in Lexus Owners Club Lounge
The 13th of July was entered in my dairy as being such a memorable day .... Can anyone better that !! I felt quite guilty after hearing about those pensioners on here who are struggling with their Winter Fuel Allowances -
I can see it on my Win11 Desktop but when I click on 'Let's SNAP!' it just wants me to download the Octopus Energy app from the Google Play store, which I can't do on the desktop. I can't see it at all on the Octopus Energy app on my mobile. As per usual, anything out of the ordinary that I speak to Octopuses Customer Services about is just met with well, very little to no help at all. Has anyone on here managed to play it yet? If so, how please?
-
When you get older all roads will be unusable after decades of pot holes merging to become one gigantic pit across the country and all Lexus vehicles will be flying around autonomously so all you'll have to do is take a nap on the back seat and leave the rest to Mr or should that be Mrs AI. When I get older it'll be beam me across to Bora Bora please Scotty, if it's not underwater that is! 🏝️ As for the stock market or being dependent on government schemes well, after those that be, probably Mr or Mrs AI again, have mined a multi-multi-trillion £/$ asteroid then we'll all be rich beyond our wildest dreams. Not that it will matter much as the human brain, not having had to think for itself for such a long time will have partially decayed so nobody will know what to do with such wealth.
-
If the dealerships I have experienced contributed and showed that they viewed these forums and therefore were able to actively respond to any comments made about them then I would be more inclined to name them. I feel it would be unfair to name anyone/any entity in public without their knowledge or ability to respond so I won't, especially when I'm dealing with them on a personal one-to-one basis. If I get nowhere with a particular dealership after giving them the opportunity to take action then in fairness I will notify that dealership that I will be making a comment about them which they can respond to.
-
I have to say I'm not angry at all, just extremely disappointed in Lexus in the UK so far. Not what I expect from a Luxury brand, maybe in name only now?, in the UK. Compared to my local Lexus dealerships in Japan it's a different world. Lexus have sent a feedback form by post asking for my opinions/comments and the After Sales Manager sent me an email (extract below) so I may respond when time allows. Although I shouldn't have to respond negatively if Lexus in the UK were on the ball and met their customer's "My" expectations. Extract: ==== Just a quick note to follow up and say thank you for giving us the opportunity to look after your vehicle recently. At Lexus xxxxxxxxxxxxx, we pride ourselves in delivering a memorable customer experience and we value your feedback as we are always striving to improve our services for you. You may also receive a questionnaire or a call from Lexus GB about your recent visit, I would really appreciate it if you could take the time to complete this as I would really like to receive any comments you may have. If there is anything else you need assistance with then please do not hesitate to contact us by e-mail xxxxxxxxxxxxxxxxxxxx Thank you again for your time and I look forward to looking after you on your next visit with us at Lexus xxxxxxxxxxxxxxx. ==== The "customer experience" they delivered was memorable but not in a positive way.
-
I thought that to keep the warranty valid, etc a Lexus Dealership is where I had to go. Am I mistaken ? Also, saying that, I have prepaid for 3 years of servicing with Lexus. In my experience, quite often, Customer Service is pretty poor in the UK where ever you go. There are exceptions though, it's just a case of finding them.
-
RX450h+: 1st Service .... My Fabulous Lexus Customer Orientated Experience !🤔🙄 Took my RX in for it's first service yesterday and I must say the dealership welcome and being looked after has improved considerably since last time .... Third time been to this particular dealership .... 1st to purchase, 2nd to pickup the delayed key and have the delayed locking wheel nuts fitted. 1st time: Smiles and Coffee. Well I did make a purchase! 2nd time: Coffee machine not working and no Biscoff and I had to work out how to check-in and drop off the key in the pigeon hole as nobody around to help. Eventually, after an hour or so someone acknowledged my presence. SATNAV destinations all removed and Audio settings removed and changed. Bl**dy Marvellous .... NOT !! When my RX was eventually ready I was escorted to their car park but it took 2 guys going on 10 minutes to find my RX. 3rd time: Coffee machine not working again. Nobody around again so I had to mess around doing the check-in and drop off the key in the pigeon hole again. This time I was acknowledged after about 30 mins, a great improvement from last time!!! BUT, that may have been me wondering off towards the back offices to see if someone could make me a latte. 2 guys/staff mumbled something to each other and after about 10 minutes I was presented with the best, I presume, that this Lexus dealership could come up with .... 1/2 a cup of something with a stick in it. I guess I should be grateful for getting anything. Towards the end of the RX service someone came to tell me that my car was being washed and that it would be ready shortly. 50 minutes later (50 mins after the service should have been done and dusted) I was presented with the key and an envelope with the service details and told that my car was in their car park. That was it! On arriving back at my RX I found my SATNAV and Audio all in order, I was rather relieved! I just wish that they could have left the driver's seat settings as I had set them and also it would have been nice if they'd not reclined the front passenger seat so that it was as far flat as it could go. Maybe, I'm being a little picky, it could have been that one of their possibly over-worked staff was having a little snooze! That could also, possibly, explain why the service over-ran by 50 minutes. Oh well, it could have been worse and I shouldn't really complain. 2 Lexus Dealerships crossed off my list now. Next time, fingers crossed, all will be great with another/3rd dealership. I live in hope !!