Lux

12 hours ago, John Walker said:

What year was your Lexus? Did the insurance paid you by now? 

It was 2016. Yes, my insurance (Churchill) paid up. When I attempted to buy another Lexus, Churchill informed me that they have stopped insuring Lexus RX due to high risk. 

21 hours ago, Sybaris said:

OK so it looks like we are getting movement from Lexus as a group of owners.  It has taken a lot of voices to get them to listen and act.  I heard from one dealership that they want customers to push back with issues otherwise nothing would get done.  Lexus CS has helped now they are aware of the scale of their customer's concerns, and rightly so.  Now we have to push back with the insurers.  I still can not understand the thinking behind Lexus insurance not insuring their own cars.  (ok its Annoy Nissan or something like that), but it would be great if they felt the wave of dissatisfied customers.  If they don't want to insure one RX owner, they don't want to insure any RX owner.  I wonder what would happen if all Lexus owners, RX, NX, UX etc stopped using them.  Surely the lack of income would get them to do something for their customers too.

Lexus no longer has my business. After my Lexus Rx450h F Sport was stolen on 20/07/23, I attempted to replace it with another Rx450h. However, the most affordable insurance quote I received was £3680. As a result, I've opted for a Hyundai Tucson Hybrid instead. I believe I won't be the last customer that Lexus loses.

On 7/31/2023 at 4:32 PM, DoozeUK said:

I could only get Tescos to insure me as the vehicle didn’t have a tracker in it! Just because my RX is a Takumi and even Lexus wouldn’t insure me but the dealership didn’t mention that when I brought the car, I had to flag it to them

I attempted to purchase an Rx450h Takumi to replace my stolen Rx450h F Sports on 20/07/23, but I was utterly shocked when I tried to find affordable insurance on Confused.com and MoneySuperMarket.com. Both websites quoted prices above £3600, a stark contrast to the £800 I paid for my F Sport last year. Unfortunately, I couldn't find an option to add theft protection solutions while obtaining insurance quotes on these comparison websites. If any of you have managed to secure a cheaper quote from insurers with theft protection coverage, I would greatly appreciate your advice.

I wish I had come a cross this forum before my car Rx450h (2017 model) got stolen on 20/07/2023 from Lee Valley Tesco Extra car park between 4:00 - 4:30 pm😩

i had my service booked on 24/07.  When I informed the Woodford Lexus service Center manager called to confirm service, he was aware of the CAN Bus injection 🙈

if anyone perusing any litigation against Lexus UK, please let me know I would like to join.

I am really gutted as I had my wallet, my work laptop, my house keys, etc. 

if you guys have any advice regarding my stolen car, I will  appreciate 🙏