I purchased my LBX 2nd of September & three days later the V5 turned up but with the wrong Christian name but everything else correct so I got in touch with Lexus Cheltenham & they said don’t worry we will sort it out but not sure who was at fault , Lexus or DVLA, yesterday I received a letter from DVLA saying it’s not possible to change name & if I want to change the name it would go down as second keeper & that would devalue the vehicle, I have contacted Lexus Cheltenham and sent a copy of letter to them & told them to sort it out because although I am not sure who’s fault it was it was certainly not my fault but what do I do if it can’t be sorted?
Dell