Furiousgta

The story ends… Full refund from the local car dealer following complaints about the embarrassingly unresponsive and uncooperative service manager at Lexus Poole logging barely a few small labour hours in about 3 months of having the car. I sensed a total lack of willingness to sort a 14 yr old car (despite its provenance 100% linked to this particular main dealer). They dragged it out to the point I had to ask for a refund from the car seller who himself is £1500+ out of pocket with the car still unfixed and sat dirtying in the car park of Lexus Poole. Legal battle between them looms and I’m grateful for being totally out the car having barely driven it a couple hundred miles at a cost of 4 months tax and insurance. I might have tried another and sought out a specialised to look after it but once bitten twice shy. Best of luck to other 4th Gen LS owners, bravest petrol heads around

LOL!

Cheers will update again when it’s resolved one way or the other 👍🏻

Car has been with Lexus for 9 weeks and counting… Delayed parts… Diagnostic equipment outages across Toyota/Lexus… Waiting for updated software from HQ… No idea when I’ll see the car again, have notified the seller I bought it from (local car dealer) that intend to ask for a refund if between he and Lexus can’t resolve it. I’m as patient as they come, but bought the car mid-October and had about 2 weeks use out of it! My first and last time dealing with used car forecourts and their so-called hassle free warranties and definitely my first and last time using a main stealer network. Awful experience. Back to private sales and independent garages for me

It didn’t last long… The lights came back (again predominantly the power steering light) so it’s back at Lexus and so far they’ve ordered a Spiral cable and Power Steering sensor which won’t arrive until Christmas!! 2nd hand car dealer who sold it to me is looking at a bill of about a thousand quid and Lexus Poole stress “this may not fix it” 😳 Is this the typical buying experience of the 4th gen LS ?? Has anyone else had to replace their Spiral cable or other Power steering components and what was the experience ?

It’s fixed!! After a little wait getting it booked in at Lexus the dealer got the car back today and it turned out after we changed the Aux battery the car needed “resetting” which it appears only Lexus can perform. Never heard of any car needing this before but with a complimentary health check and glowing green report right across the board it’s back with me and after a few short journeys today so far, so good! Was very impressed with the helpful staff at Lexus Poole, very friendly too. Fingers crossed for some trouble free motoring and I can just enjoy my new car (again!)

The plot thickens… The intermittent dash warning lights issues remains but whilst it would slowly cycle through various faults on the dash (VGRS/VSC/Brakes/PCS etc basically everything!) I noticed one error message was displaying on/off a little quicker and the associated warning light flashing up then quickly vanishing… the POWER STEERING light. A bit of research and it seems there is a common LS issue relating to one of the sensors on the steering rack whereby the pins are too short so can cause a break in contact. After clearing the codes again and going for a drive it took just one speed hump for the power steering light to come back on (then keep cycling off/on again) along with all the other error codes which remained on (VGRS/VSC/PCS/Brakes etc). Convincing ourselves the loose connector was our issue, the dealer’s mechanic removed the undertrays to find 14 years of road grime all over the sensor. Sensor removed, whole area cleaned down, sensor reconnected and zip tied up to keep a firm contact I was on the road again. Alas, after about 10 miles the Power Steering light returned and the dash lit up again so have returned to dealer and left him to it to deal with Lexus and get it sorted once and for all. Watch this space folks!!

Thanks Roy, all covered on that side of things just wanted to share my experience of purchasing a well used and clearly cared for LS600 doing it’s best impression of a Christmas tree which so far appears to be caused by being sat in a showroom too long (5 minutes) and curious to hear if any other owners have ever experienced the same/similar or could offer up potential scenarios. I’m sure it’ll be sorted and I’ll share but welcome further comments also. Cheers

It’s not been the smoothest of new (new, to me) car experiences so far. First off, car drives mint and everything works well… except for… I’ve been getting occasional sudden multiple dash warning lights/beeps coming up which tend to then disappear either when restarting the car after a long journey or over night. Only for the issue to recur again sometimes immediately after starting and sometimes after 5-10mins driving. After reading some threads here and having the 12V battery voltage checked a new 12V battery was sourced this morning (Large EFB stop/start type) with the vent tube reconnected and temp sensor wedged in a conveniently located groove on top of the battery’s surface I set off only to have the same warnings come up almost immediately. Plugged into a Snap-On scan tool to clear the codes, can’t connect to the car when EV mode at idle so drive a few miles to my nearest dual carriageway before realising I’m able to keep the engine running in park by leaving my foot on the gas briefly to do the code clearing. Mechanic clears the codes (on the scan tool but still show on dash) so we engine off/on and voila, no codes. We go for a lengthy dual carriage way run only for all the Dash warning lights to suddenly come up again about 15 minutes into it. As mentioned, car drives mint, hybrid working as it should and aside from several warnings and beeps cannot fault it. Car has been serviced annually at Lexus Poole from new so the dealer and I are inclined to let them take a look (not at my cost of course) but welcome any thoughts or ideas as the car is with me in the meantime? Thanks all

First proper test today, 3hr / 160mi round trip, 50/50 split of Motorway & A-Roads in proper stormy weather! Drove absolutely spot on, over 30mpg (not much going past me)… what a machine!

Bought it today 🙂 …and it drives mint! So pleased with it, exceeding my expectations all round. Agreed a healthy chunk off the asking price and I’ll arrange it’s service and sort the odd marks around it in due course. Glad to be joining the fold

Held a call with Lexus Poole who confirmed the Service history all tallied up. Same tyres all around… Dunlop Sport Maxx Can’t comment on the previous owner diligence other than he took it to Lexus Poole for servicing religiously, every year

Dealer arranged it

Dealer agreed to MoT it and it passed with 0 advisories. Has offered to sort the rain gutters and have it serviced at Lexus on receipt of a deposit. I’m running out of reasons to not make an offer on it here !