Looking forward to my second key, meaning looking forward to my second key(free of charge) at the end of January. As they are book up and I can’t do two days in January at a time that suits someone who paid £60 grand + to them for a car with two keys. At least I a date for it. 😀
So I have had a letter from Lexus to tell me to contact my dealer to get my second key, which "will take approximately 10 minutes to complete and is of course, free of charge". Why they put that bit in bold who knows. Just a 6 months wait.
I have done just over 3000 miles in my NX450 with 20in run flats and it’s been a good ride, I could be imagining this but I think it’s quieter than my old NX300.
Took the car to a Lexus body shop this morning and thankfully they have been able to polish out the last of the marks. Now I will wait and see how long the salesman takes to reply to my emails. Let’s hope he remembers what I told him about lack of service from other car dealerships and why I don’t now drive an Audi or jag. Anyway the car now looks as good as a four month old car so I am very happy.
I now have an appointment with a Lexus body shop to see if it can be polished out, or have to have the whole bonnet re-sprayed and the wings to blended in. Supagard to pick up the bill. Next car £500 from a scrapyard then I don’t have to care about the car or the service I get (Good service from Supagard).
News just in, sent an email late last night. Supagard replied “
Rest assured I have raised and escalated your claim to our/your local agent …. ……. who will be in touch to have this marking professionally removed.”
still not a word from Lexus who I paid £60000plus
So my dealership told me to contact Supagard which I did and they said there should have been a Supagard bag of tricks in the car (not in the car, will deal with the dealership later). Supagard sent me one of their products with instructions so after working on the bonnet for over an hour some of the marks have gone and the rest are not as obvious.
For now I am too busy and the weather does not help but will get back to Supagard and the dealer as soon as. Spent to much money to be happy with the marks.
I agree with Szhrmp £500 is the cheapest and I think best way to keep tens of thousands of pounds of your money safe. I have a Ghost fitted on my NX but there are others like the Shadow Immobiliser.
Autowatch believe it was the 12 volt battery running down while they spent hours trying to get more than one button working. I had them take it out as I was driving to Scotland and needed to be sure.