DouglasGB

Stopped working again

Over the air update and worked ok today.

Anyone else having issues sending messages using Siri via Airplay. Since my iphone 12 was upgraded to ios 17, now up to 17.2.1 I can no longer use siri to send a message. The dealer says the Airplay s/w probably needs an upgrade but that's not down to them it comes automatically.

Thanks for that. I knew it went to sleep if not moved for a while but had not seen that feature.

How do you put it to sleep ?

Well we got our 2nd key last Thursday as promised. Handed to me and told all sorted. That's when the fun really began. Unless you have a profile this key comes up as guest. Then you have to ensure that all the settings you had on your original key are also enabled for this key. We have an added problem as the second key is for my wife, we only have one car, so we set a profile up for her and if we are both in the car it may choose the wrong key - such fun. Then there is the warning that keeps coming up when you get in the car telling you that a new key has been registered and to contact your dealer if you didn't register a new key. I called the dealer and they said it was a security feature and that the message will disappear in a week or so !

Letter today from Lexus saying I can now order my second key fob. just ring a dealer of my choice. Called the dealer I purchased from and booked in for next Thursday. Car purchase date 8th June 2023. So almost 6 months

I received an email on 21st March 2023 advising that they had started to build my 450h+. As this date was apparently around the time the USB feature was added I contacted Customer Relations with my vin and reg and they confirmed I have a model year 24 vehicle and that it has the USB feature. If anyone else needs confirmation they could also ask customer relations.

I received the following after complaining about the key and wheel nut issue. I took delivery in June 23 You may find the comments about the loss of a key or a wheel interesting. Enjoy ! I am sorry to share that your Lexus Centre, I presume is Lexus Bristol, are correct in that they would not have information or a timeline as of yet as to when the smart key and locking wheel nuts will become available. I can only apologise for the delay in providing you with these items. It was certainly not our intention for this to be the situation but Toyota Motor Corporation in Japan have experienced semiconductor shortages which has impacted the supply of a second smart key on certain models in Lexus and Toyota. We have started to supply our Lexus models with a second smart key but this will take a little while to fulfil. We have initiated a Customer Satisfaction Campaign (CSC) to ask owners to obtain the smart key through their Lexus Centre (it needs to be programmed by the Centre). This is being conducted in production date order so that those customers who have been waiting the longest will receive their smart key first. This first phase is for cars manufactured between October and December 2022. Commencement of further campaigns based on the production date is to follow. I regret to advise that we have not been provided with a clear timescale. Looking at the production date of your car I would expect, realistically, that it will form part of the second or third phase of the CSC. Please rest assured that Lexus UK are aware of the challenges and irritation that this has caused to some customers and we are doing all we can to ensure the earliest delivery of the second smart key. I can advise that should your key be mislaid we will support any work required and will provide mobility if this situation was to arise. In relation to the locking wheel nuts. There is not a shortage of materials but they have had to be re-engineered and a new supplier appointed. This has meant that they were not available at the time of handover. I can advise that we expect the new locking wheel nuts to be available later this year and into early 2024. These will be issued to our Lexus Centre network once they are available. I can advise that in the highly unlikely event that the wheels are stolen we would support the full cost of their replacement. In closing, I am sorry that with this reply I have not been able to afford you a positive response but I trust I have confirmed the latest status on both issues. I do hope in all other respects your are enjoying you new NX 450h + Kind regards Claire Dean Lexus Customer Relations Case Manager Toyota (GB) PLC - Lexus Division Distributor of vehicles, parts and accessories for the UK

Thanks for all the responses. Its still a waiting game.

Just wondering what other peoples experience has been regarding the provision of the 2nd Key for their NX450h+. I took delivery of my car on 8th June 2023 but still no update from the dealership as to when the second key will be available. Are new cars now coming through with 2 keys ? Thanks Graham

Seems a shame to spoil such a nice cloth with dirt from the cable and it still doesn't explain the elasticated hook on one corner. I'll just leave it in the car until I find a use for it. Thanks for all the replies. Graham

That's the jobie Harrier Man It's a really impressive package, even the gloves have got Lexus Electrified embossed on them. It's a shame they don't tell you what they were thinking when they developed the package. Graham

The cloth is 1M x 0.6M with a 10cm elasticated loop on one corner. I don't think it was intended to be used to wipe the cable, but a fair assumption until I added this detail. Graham

One of the packs in the boot of my new NX450h+ was a bag called "Charging Protection Kit" that contained a pair of gloves and a large cloth. Tried googling it to see how you are supposed to use it but no luck. Anyone know what you are supposed to do with it (clean answers only please !) Thanks Graham