Well got back from hols and the house was colder than a fridge............Bl**dy boiler had packed up. Rang up people who am insured with,and told me we were not an emergency, :tsktsk: will contact us Tuesday with a date.......Told them that was not good enough,I am paying them £12 per month, never made a claim, and now treating me like a second class citizen.
Rang up house insurance people, and for an extra £35 per year can have the boiler covered for repairs, and all repairs will be done within 24 hours.
Guess who is going to lose a customer :D