That word sends shivers down the spine. Admiral also use them, certainly for issues involving Scots law anyway. Had a really bad experience with them for what should have been an open and shut case. Taxi driver remodelled the side of our Mini Clubman during the night, plenty of witnesses and police recovered his dashcam footage. It was a hit and run by someone who lived 5 buildings along, so didn't take long to figure out who had done it as my neighbours saw him and his van had blue paint and heavy damage along the passenger side.
I ended up in a stand off with Auxillis as they kept demanding that I went to his door to get his details, to which I refused on safety concerns. It took over a month to start the repairs on ours because of this as they couldn't be bothered doing any investigation to figure out who his insurance company is. They had the police incident report where he admitted liability, his reg, taxi number, firm he drives for and address. Glad I didn't go to his door as he was up in court not long after for a serious assault.
In saying that, we are still with Admiral as we've not had anyone come anywhere near them for price and level of cover over the past 5 or 6 years. We're paying £530 a year which also includes our building and contents insurance. So it is probably somewhere around £400 for the vehicle aspect without digging out the paperwork. In the past as a new driver I would typically go with a random company and alternate between admiral or one of their subsidiaries as they seemed to be the cheapest.