I had whittled it down to Hedge
End and Swindon, having had (mostly) negative reports about Reading...even though they are my nearest dealer(I live roughly midway between Newbury and Basingstoke).
I' m very happy with the service from Hedge End and what swung it for me was that they offered the Lexus Owner Club discount.
By the way,Reading didn't even answer their phone when I rang around looking at service costs.All I spoke to ,or was able to speak to,were the same price,but only Hedge End offered the discount.
I'm glad Swindon are performing properly for you....they get consistently good feedback.