I bought a used 2020RC about 18 months or so ago from Lexus Guildford.At the time of agreeing to purchase,I mentioned that the rear tyres looked a bit worn.On collection,the car had 2 brand new tyres that had not been promised,so pretty pleased.The salesman was good...the right blend of being able to sell,without being too pushy..a fairly rare trait in car sales,or sales generally.
When the service was due,I phoned around the local dealers..Reading,Swindon, Guildford and Southampton.Reading didn't answer the phone and of the others, Southampton was by far the most knowledgeable and switched on so I used them and was very pleased with the service.They also did the LO C discount.