I have just received this and my car is at the dealership for collection it's not looking good .
Dear Nigel,
Thank you for your email. I am seeking advice with an escalation internally to understand when external insurers will be able to offer quotes. It was my expectation that this should already be possible, and so I am seeking any advice I can on what the answer here is.
Thanks for your enquiry and patience, I will update as soon as I have any information to share with you.
Kind regards
Lexus Customer Relations Case Manager
Toyota (GB) PLC - Lexus Division
Distributor of vehicles, parts and accessories for the UK