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Still no from me as well, I have checked the updates history on and off, not sure it would show up there but its a negative anyway.

It looks like I have a camera in the module attached to the interior mirror but I do not have the digital mirror as shown in the owners manual, I have one button on the rear view mirror which turns green when on, but I have no other buttons or lights etc on the actual rear view mirror as per the owners manual.

I also went into the actual vehicle settings and only have the rear camera and front and rear sensors.

Recall notice is ZGG47, full day fix.

I checked the DVLA recall website last night which is showing a Recall notice for my car. I phoned Lexus today who have confirmed there is a recall for some 350’s, it relates to the front camera!, I don't have a front camera just the sensor which has become erratic in the past 2 weeks, beeping for no reason, I just assumed it was dirt on the sensor and seemed to be ok when cleaned for a few days. Booked in so we will see how it goes. I have not received the recall letter yet.

I’m not too sure about that, I ordered mine Oct 2021, and got the price and trade in locked in, which there was no problem with, it was the £500 deposit order deal, they have also offered me a new ES prem plus for £40k with delivery in October.

I got mine Feb 2022 Gen2, NX 350h, AWD prem plus in black under the £40k, recently renewed the tax at £170.

Well I am truly hacked off with it, thought I had fixed it yesterday, all up and running and now recording trips until this morning! Back to guest profile and terms and conditions screen etc. Just turned it off I honestly can’t be bothered with it anymore, what a pile of tech junk on a £40k car, Lexus/Toyota should hang their heads in shame.

*just went to the car, turned it on and its all working again, I GIVE UP!*

Well I am truly hacked off with it, thought I had fixed it yesterday, all up and running and now recording trips until this morning! Back to guest profile and terms and conditions screen etc. Just turned it off I honestly can’t be bothered with it anymore, what a pile of tech junk on a £40k car, Lexus/Toyota should hang their heads in shame.

4 hours ago, Harrier Man said:

Thanks guys, that's what I thought was the correct version. To explain what's going on for me:

I did the car software update last week but have been having the same problem as many (neatly summarised by Mobeam about 30 minutes ago). Suggested fixes (such as turning on all Navigation options) haven't made any difference. I didn't try the reset option because I had happily been using the old Lexus Link app (with very few problems) and I thought there was a good chance that I would have a problem if I reset the car. However, yesterday, fed up with the nag screens and deciding that in order to give the car software the best chance of working, now seemed like a good time to upgrade to the Lexus Link Plus app. That's where my problems start ...

From within the old app, there is an option to upgrade to Lexus Link Plus but when I try this, the Play Store tells me that, "This item is not available in your country".

If I go directly to the Play Store from my phone, it tells me that the compatible app is called "Lexus" version 2.1.14 - so I decided to download and install it. However, when I try to connect to the car, at the "Add Vehicle" step, the app will not accept my VIN, either manually or scanned. I get the message, "We don't recognize the VIN you have entered. ..." I'm not surprised as I think that 2.1.14 is a US version of the app. I don't have VPN so that shouldn't be confusing things.

I found a way to force version 2.5.2 (called Lexus Link Plus) onto the phone. I started the connection process, logged into my Lexus account okay, accepted the permissions okay but when I got to the stage to connect to multimedia, I scan the QR code on the Infotainment screen and am greeted with the message, "You have a car model that supports a different version of the app." This is followed with a link to "Download Lexus Link". When I follow this link, it takes me to the Play Store "Lexus Link" version 4.22.0 - which is the name and latest version number for the original app. If I accept the recommendation, the app loads, I enter my registration number and am then greeted with, "Please use the new app. A different app is required for use with this vehicle". 

If you have followed this far, you will see that I'm going round in circles! Certainly my head is spinning. I can only think to delete all the Lexus apps on my phone, clear the caches and do a Reset on the car but, before I do, has anybody else had a similar experience or got an alternative ideas? Thanks.

I’m getting the exact same as you, deleted my vehicle etc and then at each stage I had to download the new app, at one point I had 4 apps on my tablet with the system telling me I needed to download the new one!  I have given up and will do without it.

I have and it’s hopeless, I can’t get the blue arrows to stay on, think I will have to do the system reset which is a thought on its own!

I’ve been using the Sat Nav all day and couldn’t notice any difference, back to Waze and apple Maps for me which I find much better in every department.

Mine has updated today to 20mins

I have, it’s for the Sat Nav and and Voice it brings it up to 2050, it took about 40 mins all in, I haven’t tried it yet but can’t see any difference on the the Sat Nav screen.

Love the colour inside and out.

I used the 303 aerospace protectant, it took two applications because I wasn’t too sure about it causing more scratches, but it certainly worked for me.

Downloaded, it’s a lot better than the previous app, I like seeing the actual EV miles to the petrol miles and the breakdown of both in the overall driving time.

As Andy said. There is the system volume which plays music and the Lexus nav etc but when you CarPlay it uses a different volume so you can have the directions on loud,low or off, try, when car play loads up have the radio on a certain volume, load up apple Maps set a destination press go and then turn up the volume which then overrides the radio or music you are playing.

Yep that’s the American app, you link your phone to the car, and then set up what screen apps you want on car play on your phone and it should mirror.
 

Settings, general, CarPlay, Lexus, customise, and then click on the apps you want on the CarPlay Home Screen in the car.

Had my renewal in from Admiral Ins, a 71% increase on a 3 car multi car policy over last years price, did the usual phone-call to be told that it was all due to cost of living and inflation! I was wasting my breath telling the operator that inflation was only 8.7%. He then gave me £200 discount for being a loyal customer of 12yrs, renewal declined, and went with LV, a £670 saving and only £8 more expensive than last years premium and overall better cover. Lexus quoted over £580 for my NX on its own, last year it was £425. Someone is obviously making money.

Might be a silly question, did you just spray it on and wipe it off or is it more involved than that?

I have scratched my dash whilst cleaning it with a microfibre cloth, totally bizarre how poor quality the dash material is in a £40k car. Need to contact service dept to see if there is a repair for it.

My phone app is now up and running showing fuel % and current location, last journey etc, it has just started working without any app update, strange.

Tried it again, I can lock the car using the app, turn on the heating etc but can’t unlock the doors. In fairness I think we have an inferior app to the US/Canada app when you see what they get on their phone screens and options (YouTube video on setup of a new car).

Just tried this, it say’s, unlocking disabled, your car was locked with a key or the alarm was set, please unlock manually with your smart key.

Had my recall done yesterday, can’t notice any difference on it. I asked whilst it was in if they could have a look for a rattle around the drivers side speaker or air vent (only occurs on a rough surface) but they found and sorted it, driving like brand new again. I did the pick up and drop off service for £12 and when they phoned to say the car was ready, I asked to pay the £12, service dept said no they would charge it back to Lexus due to the recall, excellent service again from Lexus Glasgow.

just done an app update on my phone for the Lexus app, it said to fix bugs etc, it hasn’t solved my bugs, showing no fuel, parked at a different address from 21/02/2023, and the last trip was days ago although it’s a daily driver!, I uninstalled and reinstalled the app to no avail, maybe one day it will just work the way it should.