Matthews

Lexus GSF, 2017, current mileage 49,000.  Is the extended warranty associated to having your Lexus serviced by a main Lexus dealer worth having.

MOT last year at 39,000 miles had an advisory for an oil mist on near side front shock absorber, not covered by Lexus extended warranty.

Last week I had four new tyres fitted, front offside wheel badly corroded on the rim where the tyre bead seals to the wheel, so bad it is losing air.  Not covered by Lexus extended warranty.  My dealer said I had done well, the GSF wheels usually start to corrode after five years, apparently the inside of the wheels have no powder coating which is born out by the pictures the tyre fitters took.  Replacement Lexus wheel is £2,359.13 inc VAT plus fitting and I am sure they will need to replace the pressure sensing module.  I am having all four refurbished including new powder coating to the complete wheel, inside and out for about £100 a wheel.

Interestingly the T’s & C’s for the Lexus warranty for all models have a section “Maintenance parts e.g. parts that have to be replaced periodically” and items listed are not included in the warranty,  wheels are listed in that section.  Why do wheels need periodic replacement? I have never replaced a wheel on any car I have driven in the last 40 years including 50,000 miles a year company cars.

It is well worth looking through the T’s & C’s to see what is not covered.  I am seriously questioning the validity of the warranty and whether it is worth the paper it is printed on, and is it worth having my car serviced by Lexus.

2017 Sonic Titanium, Red interior, Mark Levinson - Matthews

Re posting as my wife pointed out I had the model as ES350H and not the ES300h that it is.

My wife has a 1 year old ES300H in the UK and we think there is an issue with the adaptive main beam.  We know how it should operate, above a set speed and they will dim parts of the headlight when it detects other cars to prevent blinding them.  The issue is, on a dark country road with no road signs, houses or other cars, switching on the adaptive main beam causes the main beam to dim, switch it off and it goes back to normal, this is without moving the stalk to dip beam, just engaging the adaptive main beam. The dealers are saying they all do this in the ES range or last least the two they have in stock and have tested.  My GS F uses the same principle and it does not happen on him the UX courtesy car they provided while checking the issue also does not do this.

Has anyone else had this issue?

Does anyone else find their GS F heated seats barely get above lukewarm? The seats in my 2017 car are pathetic, the dealer, who I am quickly losing faith in, said they were working according to specification which should be 96 degrees Fahrenheit on the hottest setting (not auto), this is 2 degrees below body temperature. Only the area below my thighs gets warm and the back rest remains unchanged.

My wife has a 1 year old ES350H in the UK and we think there is an issue with the adaptive main beam.  We know how it should operate, above a set speed and they will dim parts of the headlight when it detects other cars to prevent blinding them.  The issue is, on a dark country road with no road signs, houses or other cars, switching on the adaptive main beam causes the main beam to dim, switch it off and it goes back to normal, this is without moving the stalk to dip beam, just engaging the adaptive main beam. The dealers are saying they all do this in the ES range or last least the two they have in stock and have tested.  My GS F uses the same principle and it does not happen on him the UX courtesy car they provided while checking the issue also does not do this.

Has anyone else had this issue?