zanderblue

I’ve just had my renewal through from NFU. Last year was £480, this year they are quoting £890!!! This is for rural Aberdeenshire, where car crime is not that big a problem. I’ll be having a look around for sure.

Ken, I’ve got same set up as you and have had no issues whatsoever.

Ha, I feel your pain. The only remote functionality I have is for the hazard lights, error message for everything else. It has been like this for months. Lexus tech support advised failure to communicate with car and recommended change out of DCM. I had this done a couple of months ago and it made not the slightest difference! 🤬

Yup, me too. I’ve been experiencing exactly same for a couple of weeks. I have discussed with dealer who admits they have no idea what is causing it and it has been added to the rather long list of connectivity issues I have and which tech support are supposedly working on. @Alan Thompson I’ll be interested to hear what Lexus Leeds have to say.

I guess you’ve got to applaud the honesty in that reply. However, I don’t think it’s good enough, by a long way. A company with a reputation like Lexus needs to be throwing all manner of resources at this problem to resolve it sooner! My car is 20 months old and I have had issues with the app and connectivity from day 1. I don’t want to hear them say we’re working on it. I want them to be telling me we’ve fixed it.

So………. DCM change out done and trip data now current but missing between trips between mid August and now. The new DCM did not fix the remote functionality issue. Now, I not only can’t lock/unlock, but I also can’t activate climate control remotely. Bizarrely, I can switch the warning lights on though. Dealer has reopened the case with Toyota Europe tech support team. TBH it’s all getting pretty tiresome, my car is now 20 months old and still not operating as per spec!

I’ve got the latest version on my iPhone couple of days ago, now I’ve got no trip history after mid August. All else seems ok other than remote locking still does not work. My car is going in to dealer next week for the charging recall and a change out of the DCM, so no doubt it’ll be be back to square one after that 😊

E10 is not quite gone yet. I am on it and use my off peak tariffs by scheduling my heavy users to take advantage. OVO keep asking if I want to change, but since it is an ‘evergreen’ tariff i just decline.

Back home and tried new app out. Seems a bit slicker, certainly user interface is friendlier. Unfortunately, still no remote locking functionality. I’ve also come home to latest recall letter and car now booked in for 2 days at end of October for recall and replacement of DCM. Dealer is blaming Lexus for delay on DCM, saying that Lexus couldn’t provide a part number to them.

45.5 for me yesterday.

Todays charge showing 45.4, app is still only reporting single figure.

Thanks. I can’t see a charge now option, so I guess it’ll have to be done in the car. The app is absolute garbage. I’ve now lost remote charging, switching car on and off made no difference..This is as well as no remote locking function. 😡

Hi, I wonder if anyone can help how do I delete or cancel the saved charge schedule in the app? I can’t figure out how to do it 🤯 Thanks

Ken, I had the same update last month. Mileage, trip records and fuel status all started updating. Unfortunately, remote locking and “door not closed” notification still an issue. I’ve not had the XXG78 update yet. Who knows why? Hopefully, resolution is in the offing.

I’ve just had an email from Lexus after sales manager wrt no remote locking function from the app. The digital support team in Europe have concluded after 4 months that the module isn’t communicating properly. The fix apparently is to replace the module and complete the Y code registration. I guess I should be thankful that progress is being made, but at a glacial pace! My car is now nearly 18 months old!