John Adams

BG told me once the isolator was fitted they give me a firm date. I pushed the DNO I've finally had the isolator fitted last week at a cost of £231. BG said once it was fitted to send them a photo and they would arrange an installation date. So far I have had nothing back and they are not responding to emails and I have so far spent the last 30 minutes waiting on hold and finally gave up even though my call was "important to them" I'm not sure what else I can do to speed things up. I've got the car and currently charging from a 13amp socket. With regards to the fuse, my DNO say they always fit 80 amp fuses as standard and that's what I have which is fine for the load.

My DNO will fit my isolator this Friday with the cost being £231 + VAT. A rip off but I have no choice. When I mentioned BG charge £48 they said they were quite happy for BG to install it and they would come and connect it to their system. However they wanted £160 + VAT to connect so I thought it was easier for them to do the lot rather than coordinate two separate engineers. They will change the main fuse for free though which I suppose is a bonus.

Thanks Don, you may be right but again it also says the car reached a top speed of 72 mph whilst coming back from filling with petrol. In a 50 mph zone! I will mention it to the dealer but it seems iffy to me.

Because you can see on the gauge, showing red and very little fuel in it. EV mileage has change from 15 over the weekend to 10 now so obviously driven mainly on electric. When they fill it up, gauge will change

Car has not been filled with petrol yet. The mileage was done in eV mode

Hi everyone I pick up my NX 450h+ Takumi on Thursday. I have been following the car on the app since I was notified it was at the dealers. Over the weekend it was stationary but showing the doors left unlocked during that time. This morning there was movement and it moved from one part of the dealers to the other I presume to be cleaned and checked over. However when I check the cars journey it has now done 3 miles this morning. Checking the "driving analytics" it shows that it has had 4 hard brake and 5 hard accelerations. Is this a normal part of the PDI or should I be concerned? Looking at the analytics of my RX over the last couple of weeks there has been no notification of any hard braking or acceleration. Anyone have any comments as to whether this is normal or someone having some fun?

Every new Lexus I have picked up as had a full tank of fuel. The one I am picking up on Thursday will also be full but I did check to confirm

BG told me they charge £48 to fit one if they supply the electricity otherwise they are not allowed to fit one. My electricity is supplied by EDF and on contacting them they said they will not fit an isolator and I had to contact the DNO which is Western Power. My understanding is they= DNO charge around £200 which is considerably higher than BG. There seems to be a lot of misunderstanding in the industry with conflicting advice being given as to what is required. That is my experience anyway.

I had a survey on 28 February and I was told by the engineer that they would send me confirmation within 3 days. The engineer said mine was straightforward as I was having the charger in the garage next to the consumer unit. Having heard nothing I rang this morning ( and that was a faff getting through) only to be told they were waiting for me to get an isolator fitted by the DNO before they could fit it. First I heard about it. I then had to contact the DNO who said they couldn't fit one for at least a month and would have to do a survey first. So I agree BG are totally inefficient in not getting back to me.

I use it on mine but I do get flashed usually by vans and lorries but rarely by cars. Definitely needs improving

Interesting. When I asked my dealer to go back to 3.9% as per original quote instead of 4.9% he did so but the monthly payments went up slightly and the GFV dropped slightly.

I had a brand new Austin 1300GT in I think 1973 which cost me £1100. Apart from rust which started appearing after a few months the steering wheel came off in my hand whilst driving. Those were the days. I moved to Toyota in 1976 and have never had any many problems and nothing serious since then

I have always had a full tank of fuel on every new car I have purchased from various dealers. I thought this was standard with all new cars from Lexus

I have a manual for the 450+ . Can't remember where I got it from and not sure if the link came from this forum but there is definitely one as I have been brushing up on it before mine arrives

The Lexus blurb says free for pre orders between 1 September and and 31 October and registered by 31 March which mine will be. So it should be free. Not sure how to proceed on this

But the "free" wall box is anything but free. I tried to sign up last week with the link from my dealer and was told that only the installation is free and the box will cost £585. Also cannot supply until April/May when the grant will have ended. What is going on?

Bristol?

It changed from "Processing order" to "Build in progress" a couple of weeks ago. I'm getting the up to date info from the dealer who is suggesting April now

I ordered my 450H in September also and was told January delivery. Then as you February and I was told on Friday it could be April. As my PCP on my RX comes to an end in April I have a decision to make and I might keep the RX