PDM

You are right of course that all vehicles are at risk of theft, but as @ColinBarber mentioned above, is seems Lexus vehicles made before the CAN was encrypted are particularly vulnerable. Your 2024 model will be encrypted, but I guess your 2022 is not. At some point I suspect the thieves will learn which model years are worth targeting and which are worth leaving alone....

And bad luck of course.

Eko, What model year is the RX? Does it have the lexus link app? Can you try to track it? Did you have the CANbus protection plate installed? Paul

You probably need to store numbers in your address book in international format. +44..... 4g and 5g calls come in with international format and the Lexus software is too basic to figure this out. Paul

I don't know why you are complaining! This is actually the latest in Lexus security features. Even if you defeat the CANbus you still can't get in the vehicle!!! Genius indeed. 🙂 Paul

I think strictly speaking they are doing pre alpha level testing (these bugs are found within seconds of starting the app and any developer should see them immediately) but in a beta test (live user) environment. Crazy. Paul

Yeah - I think the recent update fixes some things for MM19 systems but not MM21. It's an astonishing failure of software development, quality control and release management. It would make a good case study. Paul

It gave me back trip information! I'm only missing about 3 features now that I used to have in the old app! Paul

You can't. The intern hasn't managed to program that part of the app yet. Paul

Nick, did ghost stop them getting inside the car, or just stop them starting it? Thanks, Paul

Did you do the previous updates over the air, or usb stick? Paul

Hi Ronnie - I disagree with you on this one. Please see what you think to my perspective: Yes, many makes of vehicle get stolen. But there are several problems here regards Toyota vehicles specifically: 1. Toyota models (not just Lexus) have an extremely vulnerable wiring loom that CAN (see what I did there...) be rapidly accessed with almost no damage to the car. This is more vulnerable than other car makers. At least with Range Rover a hole needs to be cut in the body to get to the wiring. And JLR have been doing a recall to add some security into the CAN. 2. Look at the statistics. RX is very high up on theft statistics, as is (gen 1) NX in France I believe. The CAN theft issue came to light in Japan in July 2021 with the theft of a Lexus. This seems to mean that vehicles with a known security flaw were being sold for almost 2 years after the issue was reported. And it's not that vehicles are just getting stolen from "dodgy places". Thieves are steering vehicles directly from people drive ways. So how can people be more vigilant in parking that on their own drive way? 3. My car is still under its original 3 year warranty, has a massive security flaw and Lexus is, so far, doing very little to improve matters other than putting on two small pieces of steel. I guess they are too busy working on wireless android auto or finding a new intern to work on Lexus Link Plus. And if I buy a car and the manufacturer refuses to engage in problems in a timely manner, am I really not going to let this influence my decision to buy another car from them? What happend to the quality that the brand used to display? Anyway, sorry for the rant, I am happy to agree to disagree with your perspective! Paul

I believe it stops them starting the car but I don't know - and would like to - if it stops them from being able to unlock the vehicle. Paul

These are two theft methods. The key fob boosting I'd called a relay attack. The CANbus method doesn't require the key at all.

Your comments are now live on that Lexus web page, with the usual informative reply from our favourite car maker!

Greg, I wish this was still the case...

Thanks, Charles. MM19 then. I was wondering if MM19 was totally broken with LL+, but apparently not. Paul

Hi Charles, Sorry - I was meaning the vehicles infotainment system version. I think you have a UX. Is it touchscreen or trackpad? Thanks, Paul

Interesting. Do you have MM21 or MM19? It's totally broken on my RX with MM19. Paul

At least if they are being deleted at moderation, somebody at Lexus is seeing the amount of discontent.

There are quite a few on there that are brutally honest, so things should make it through! Let's see!

Sorry to hear of this. As Bob says I hope you can track it. It may help the general cause if everyone who has been a victim posts on this page: https://mag.lexus.co.uk/car-security-advice-and-tips/

Thanks, Jordan, much appreciated. I know all this is well out of your control, but If you get chance to feed back to Lexus, please tell them that there are ways to manage transitions to new platforms which don't not involve shutting off functionality for months at a time! Paul

Sure it can. And faults themselves are not the specific issue - it is the apparent lack of willingness to fix them that is. In my personal experience Lexus don't fix software bugs and they don't adequately fix security issues, certainly not in reasonable time scales. So perhaps I should give someone else a shot in future? As an example, Ford retrospectively made sleeping keys available to previous vehicles to improve security against relay thefts. But for a decade I have no direct experience of other brands... Although if I change brands, perhaps I would be sorely disappointed...!

The issue from my perspective now is "once bitten, twice shy". If I change to a new model RX, and a security flaw surfaces in 5 years time, what confidence do I have that it will be adequately patched?