PDM

And given it is mainly gen 4 that are being stolen, what is it as a fraction of those?

Anyone can download updates from https://www.lexus-tech.eu/ Interesting for your audio version as I thought the latest was 1171. But you will need an older version to avoid the usb music bugs. Paul

Sorry forgot to check. I'll try to remember in the morning.

Many versions of MM19 are broken for playing music from a usb stick. There is some odd indexing (as you have seen) and it totally breaks voice commands too. The only version I could get to work properly (with indexing and voice commands) is a pre release version. This would need installing by your dealer. Next time I'm in the car I'll look up the version number and let you know. Of course the pre release version will have other bugs, so it's a matter of choosing the least worst version. Paul

only for car play - not AA.

This is going to be interesting.....

Hi Al, So on a gen 1 NX you have a tuning knob on the left and a volume knob in the right of the head unit. If you press the one on the right it turns the toggles audio on and off. Paul

Yeap....

Linas, Assuming the thefts are gen 4 RX models, it's about 5% of all UK sold vehicles.... in 1 year. Paul

hmmm... I'm not so familiar with MM21 but I assume if you press the volume button then it turns the audio on and off? Although it looks from Michael's other thread that this will not fix it.... Paul

Is it that the plugin 450h+ is a lot more to insure than the 350 regular hybrid? Issues with EV repair costs sloshing over into plugin hybrid? Paul

At least they managed to quote on your Lexus! It seems from these forums they will not even quote anymore on RX450h.

I would suspect some software bug that can occasionally show at start up (On MM19 systems the map occasionally fails to load). If it happens again, try holding the on off button on the radio down for a few seconds to reboot the infotainment and see if that fixes it. (I assume that reboot procedure still works on MM21). Paul

Al, looking at sales figures of RX and RXl between 2016-2022 (mainly gen 4), there were 16460. If the thefts were only of RX 4th gen, this is a theft rate of 5.4% per year. Yikes. This is an upper bound of course...

This is true, Rob, but the probability of an RX being stolen is still way higher than the probability of a Fiesta being stolen.

Sorry to hear this. Please write to Lexus Customer relations and ask them why you had not been notified about the existence of the security plate. cr@lexus.co.uk Also consider posting on here: https://mag.lexus.co.uk/car-security-advice-and-tips/ Hope your Dad's insurance is quick to pay out. Paul

Jag, Which dealer claims does not know about CANbus thefts? At best they aren't keeping up with what's been happening, so I think you were right to make your excuses. Paul

Rob, please ask your dealer to clarify why this is and report back. Paul

Andrew, Please let us know who you end up getting insurance with in the end. Paul

Totally agree with you. All my albums are arranged as I want them (in 320kps MP3) on my memory stick and I can play them through the voice commands. When I bought the car the software that was on it had broken voice indexing for the memory stick. Eventually we found a pre release version of the software that works (they never fixed it in the current releases) but the staff always said "why don't you stream your music with car play or AA?". I gave them the same reasons as you, along with not wanting to compromise the quality of the Mark Levinson system. I think a limit of 32GB is very poor, and can't see why they put in this limit. Any OS these days should be able to read much bigger filesystems than that. Why limit it? After all, even my wife's 2015 NX supports at least 64 (and it may even be a 128 in there now).

Sorry to hear this. I'm surprised that the door handles on the new RX are freezing in the same way as gen 2 NX. There have been replacements for the NX that solve this issue so I'm surprised the new design is not fitted on the newest builds (NX and RX) from factory. The range estimate on Lexus is very very conservative. You will probably have tens of miles of range left even when the predicted range shows zero. Try to have realistic expectations about software updates. Sounds like the fuel door needs an adjustment.

Good spot Colin. This is probably why, when I tried a new NX last year at some point and took the memory stick from my RX (primarily to see if the voice command indexing bug for music had been fixed between MM19 and MM21), it never worked! Progress....?!?!

Just to note that DLX has an older system (looks like 2019 ES) which is much more like the system in my 2021 RX. My RX supports 64GB (perhaps I am even using 128GB now... Can't remember, but certainly more than 32) but I never tried 256GB. There are limits to the total number of files and directories that the system can see. So, JJK, it seems MM17/MM19 (which are very similar systems - MM19 is essentially MM17 with car play/AA added) do support larger sticks. You have an MM21 system in your new ES I believe (touchscreen no track pad?). Can it be that MM21 does not support larger sticks? (It would be odd if this is the case, but then stranger things have happened with Lexus software). Sorry to sound patronising (I don't mean to..) does the multimedia manual say anything about a limit? Paul

Agree it's a nice car etc... mechanically sound, comfortable, reliable... But there is no way I could recommend a car that could be stolen in under a minute to anyone. It surprises me that the motoring press doesn't bring up this sort of issue - it's a real world problem for owners. And if the motoring press started addressing this issue then we would be more likely to see a proper fix.

For a long time in the Lexus sat nav, Lexus Edgware Road took you to the Toyota dealer about a mile down the road.