stepheneric

As my car had same problem of clunky selector I requested Lexus to lubricate selector mechanism at last service On collection service receptionist said mechanic had "lubricated cable under car" ( I did not know there was a cable connection between selector and gearbox) Three weeks later and there unfortunately is no improvement. Possibly have to go elsewhere than Lexus to get a proper job done!!!

if they really are concerned about the running of the National Trust view www.restoretrust.org.uk

Just because it was What Car of the year 2024 does not guarantee volume sales

I for see a "domestic" developing. "My money is on Herbie coming out on to.p

Herbie, I admire your patience and perseverance. I would have thrown in the towel long ago

We had a rx400h new in 2007 and had to have two new 12v batteries replaced in the first year (RAC came out a few times more than that) Eventually Lexus Derby fitted free of charge a little solar panel (approx 9" x 4") in the rear window discreetly wired to the battery We had no more problems with battery failure in the next six years of ownership.

I had assumed it would just give the impression of running with all side lights on (Which is what I would like)

Herbie, slightly off topic but is it possible for a 2013 Rx450 to have the rear lights included in the DLR system.

I believe it was opened almost 29 years ago

I had mine serviced two weeks before end of October 23 (10 year registration date) and so have Relax warranty until end October 2024 - meaning 11 years Relax warranty.

We have been many times to europe in last 15 years with Rx400h and Rx450h and did not need to adjust the headlights. Lexus Customer service confirmed our Lexus were fitted with "HID headlamps which emit a horizontal flat beam and therefore does not dazzle the drivers of oncoming cars". I assume nowadays all Lexus are fitted with such headlights. If you want peace of mind maybe double check with Lexus Customer Relations and carry a copy of their email reply to show anyone if required

Followed up on your recommendation and eventually spoke with Renaldo who arranged everything in a five minute phone call. Initially Lexus Reading were telling me to use my local Lexus Dealership, but explained had already done that with three local Dealers : Lexus Derby who after two weeks were still waiting for a password to access the system!!! (there words) : Lexus Nottingham unable to confirm in writing that Roadside assistance was included : Lexus Leicester adamant that Roadside assistance had been discontinued since early 2023. Many thanks Phil for your guidance. Maybe it is time for Lexus (Toyota) to take all the Lexus franchises in house so we all have a uniform experience

Do not be shy name them so we all can share in the deal

Are not Lexus also owned by Toyota??

UPDATE Followed your suggestion and emailed Lexus Customer Services who replied with a phone number and email for The Warranty Group operator on phone said they only handle claims and should contact the email. The email reply from The Warranty Group said they do not sell warranties and only handle claims, and I should contact my local Lexus Dealer. Definitively being sent round in circles and getting nowhere