I recently needed to buy a new clutch and flywheel for my 2005 IS250 and was shocked to find out it was damn near impossible to get the oem parts for under £1,000. After much research I decided to go with a solid mass flywheel kit from EXEDY.
Unfortunately these are manufactured in Australia and the only UK seller I could find was techniclutch on eBay. I decided to go ahead with it as I didn't really have much other choice, and it was £200 cheaper than buying from Australia. After 9 days with no update on the order even having been dispatched I decided to google the company (which was something I really should have done to begin with). I found forum after forum complaining that the company had scammed them in various different ways. After discovering this I immediately opened a dispute with eBay that the item had not arrived and specifically stated that if the order had not been dispatched yet I'd like to cancel it.
This dispute gave the seller 10 days to respond before eBay would get involved. Naturally they only responded the day before the deadline telling me it would be with me the next day, ignoring the fact I had asked them to cancel it. 5 days later a parcel finally arrived. I had low expectations but I still had a glimmer of hope that they might have sent the correct part. This was not the case. In the box was a clutch with the code DT-170 on it. Surprisingly this is the correct clutch for the car but did not include half of what I ordered.
This part costs roughly £60 on its own, I ordered the kit for £1,100. I immediately opened a return request on eBay as the item was not as described, giving the seller 7 days to send me a postage label before eBay close the dispute in my favour and what do you know, they once again waited for the last day before sending me the return label. I posted the same day and finally got my money back another 7 days later. All in all I was out of £1,100 pounds for over a month while my cars clutch slipped more and more each day as I was unable to shell out another grand to get it fixed before I got my money back.
Finally once I got my money back I was able to buy the parts elsewhere which ended up being far cheaper too. Long story short, google eBay sellers before buying from them and never ever waste your time on techniclutch.