Hi, I have just purchased a late 2016 Lexus CT200H Premium in Mesa Red. I am delighted so far with the car, but I am having a problem getting the DVD player to operate. When I insert the disc I get the sound track but there is a "no entry" sign on the screen. The car is parked up and only the accessory circuit is operating. Is this a dealer fix, or am I doing something wrong?
Greg