Not sure about you, guys,I am very annoyed already by Lexus AD. Initially I was told they would call me every 2 weeks to update me. First no-one called me for 5 months, then I had to chase them every 2 months.
Still no exact date after more than 10 months of waiting after placing the order.
This is really concerning. Buying a car is relationship. And clearly the other side cannot cope with the demand or the type of relationship they claim they can deliver. What exact customer satisfaction we are talking about ( per reviews and feedback in media) as they lack behind Seat ( my wife's car) and Mercedes ( mine). Both of the companies are amazing providing prompt replies, quotes, clear messages and accurate information. Honestly... I am 50/50 already to cancel everything and to look for another make.
Just venting a bit.
Thank you for your time.