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Scudney, olliesgrandad, Malc: Thank you very much for responding, this is my first contact with Lexus (I’m mid seventies so you can guess I have had a few cars) and what you are describing are my exact feelings. You have given me the ammunition to deal with this, much appreciated … BR

New to the club, just bought my first Lexus from a main agent, it is 5 year old with full Lexus service history, Lexus say I don't really need a service book, all data stored and recalled anytime the car is plugged in for service. Any comment on this from the community?