Went to Lyon Road site (Toyota+Lexus) last Wednesday to have a protection plate fitted. Turns out they didn't actually have the part from Lexus which was frustrating. However I was quite pleased with the setup there, lots of coffee, comfortable seats and loads of What Car? magazines showing how well Toyota and Lexus have done in the Best Cars of the Year 2024! I am told servicing for Lexus will stay at Lyon Road and not go to the old Hendy site. I'm due for service in October so will have to wait until then to give a proper critique although, who knows, they may have got the protection plate and other new security measures for my NX sorted before then!
Afterwards, on Wednesday, went to the old Hendy site to see if I could get a test drive in the new LBX. Only one salesman in the showroom and he was busy with another customer. Eventually found someone else to talk to but he was just going out. However, he said another salesman would be available shortly. Spent the next 30 minutes looking around new and used cars. Tried to get into LBX in showroom but battery was flat so doors and boot wouldn't open. Salesman never showed up and I went home. So, apparently Snows not much better than Hendy!