Hello, I wonder if anyone can help me? I bought a Sc430 2004 model back in April with full 15 yrs of Lexus service history and apparently no problems. The car went back for a steering wheel airbag recall in November, and I took the opportunity to get the car serviced at the same time by our local. Lexus dealership. No problems noted. The car is not in everyday use, so it was not until a couple of weeks after I got the car back that I noticed the cruise control light comes on but I can’t set the speed. As the car was due for an MOT in January, I booked it in a month early at the Lexus dealership and asked whether they could check if anything had been disconnected / damaged during the airbag replacement process that would have lead to the CCnrl fault. The initial answer provided by the dealership was no fault was found but when I said this was clearly not the case they rechecked and said it was a switch problem that would cost between £400-£500 to fix. When I said there had been no fault prior to the airbag replacement, the response I received was that the switch doesn’t get touched during the airbag replacement process and therefore it was a pure coincidence that the switch now doesn’t work. Nothing they had done nor Their workmanship was at fault.
To be quite frank I am a bit suspicious of this explanation and I would appreciate any suggestions/ guidance on whether this is a feasible diagnosis or I should further challenge..Also, are there any other solutions worth trying to fix and if the switch is faulty, any recommendations on realistic price to fix or whether worth going to independent?
Any responses much appreciated.
