Hoping for some help. I have a 2011 IS250, I've purchased a disc, got the front panel off to expose the DVD slot but there I am stuck. I don't have a menu button that allows me to eject the DVD, rather under the nav button I have an option to do a data update. This instructs me to "connect the device for updating. ....." When I select this it goes away for 30 seconds or so then errors with "device error connection, check the connection". Any ideas please?