MadJam250
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Profile Information
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First Name
Martin
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Lexus Model
CT200h
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Year of Lexus
2014
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UK/Ireland Location
Gloucestershire
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MadJam250's Achievements
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MadJam250 started following Tyre pressure (TPMS) light flashing , Main dealer servicing... or independent? , IS250 (or IS220D) carpet mats *new* and 2 others
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My CT200h is now over 10 years old has exceeded the Relax servicing of 100k miles too, so has anyone in a similar boat managed to negotiate a deal with Lexus on servicing costs for cars over 10 years/100k miles? There used to be such a plan for cars over 6 years old but that seems to have gone when Relax servicing came in. Also, I'm considering trading up to an IS300h, or RC, yet the Relax servicing cost for those is even more expensive. What do owners, on here, of older models do re servicing? Thanks
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Here is my CT200h for sale Thanks for looking. Relucant sale after 5 years of reliable ownership/motoring Based in north Gloucestershire. Details in the link
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Relax servicing/warranty confusion
MadJam250 replied to MadJam250's topic in Lexus General Discussions
That's great. Thank you -
I have a 64 plate CT200h that is swiftly approaching 100k miles. The Relax warranty Ts&Cs indicate that any Lexus can take advantage of this up until 10 years since registration and/or reaching 100k miles. I am sure I have heard/read that providing you have the service before 100k, eg at 99k,the warranty would be valid for that final.year beyond 100k,for example, but according to a dealer I contacted yesterday that is not true. Can anyone clarify please? There must be many owners here with Lexus cars that fall outside of the Relax parameters. Where do you get your cars serviced and/or do your local main dealers offer a servicing scheme, similar to the previous Essentials Servicing costs for older cars? I get the impression Lexus aren't interested anymore if you own an older model as I can't find anything online about serving costs for older, higher mileage vehicles.
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Dealer using customer's car for business use
MadJam250 replied to MadJam250's topic in Lexus General Discussions
The dealer principal was very, very rude to me and sent me packing when I went in to complain. I have left a 1* star review on Trustpilot and have no such back from the branch, Listers HQ or Lexus HQ despite my asking them to discuss with me. They simply don't care. Avoid the Cheltenham branch at all costs. I know of others since who have said similar. The whole Lexus ethos has become snobby too with emphasis on wealth and flicking a middle finger to those with older cars who clearly don't bring the £££ in. Can anyone suggest and recommend another dealer (Swindon or Bristol maybe) or even a Toyota branch whom I can continue my servicing with please? -
(Cross over with my other thread about dealer using my car without permission) Local Listers branch have disowned me (the feeling is mutual) as has Listers HQ. Have completed the customer satisfaction survey with Lexus HQ and gave the dealership a scathing review and followed that up with an email. The survey indicated a follow-up would occur if the feedback was not satisfactory and despite that, and my email to them, nothing back from HQ at all. So much for putting the customers first. After over a decade of recommending and praising the brand, Lexus in my eyes are now out of favour and I'll be shopping elsewhere ASAP. It seems to me from comments made by the branch MD, older cars are not viably interesting to them (aftercare is clearly a drain on their profit margins) and if the owner is unlikely to return to purchase again anytime soon, they are a liability and likely dispensible. Money talks, as always.
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Dealer using customer's car for business use
MadJam250 replied to MadJam250's topic in Lexus General Discussions
Local Listers branch have disowned me (the feeling is mutual) as has Listers HQ. Have completed the customer satisfaction survey with Lexus HQ and gave the dealership a scathing review and followed that up with an email. The survey indicated a follow-up would occur if the feedback was not satisfactory and despite that, and my email to them, nothing back from HQ at all. So much for putting the customers first. After over a decade of recommending and praising the brand, Lexus in my eyes are now out of favour and I'll be shopping elsewhere ASAP. It seems to me from comments made by the branch MD, older cars are not viably interesting to them (aftercare is clearly a drain on their profit margins) and if the owner is unlikely to return to purchase again anytime soon, they are a liability and likely dispensible. Money talks, as always. -
Tyre pressure (TPMS) light flashing
MadJam250 replied to MadJam250's topic in Lexus General Discussions
The manual doesn't equate ti my scenario exactly. The flashing light is supposed to indicate an issue with the monitoring system (likely the batteries) but after it flashes it goes out. Makes sense though. Thanks. Can the batteries be replaced anywhere or does it have to be at a main dealer? -
My TPMS warning light has come on this evening in flashing mode. Does this part way through a journey (after a few miles, 7 degrees C) and turns off after about 30 seconds. I own a 2014 CT200h and after 4 years I have not noticed this before, in flashing mode, but it does come on, permanently, occasionally, when the outdoor temperature is getting colder and tirns off either if the temperature rises or if I manually reset the function. Any thoughts please? Thanks