Hi,
i’m a New owner and have the same problem identifying the system I have on a 2014 CT200H, mine doesn’t appear in the portal either. I could possibly get an update from this site if I new the system details
any help would be greatly received
https://satnavstore.com/ALLCARS/Lexus/LEXUS-PREMIUM-NAVIGATION-SD-CARD-SAT-NAV-MAP-UPDATE-