Herbie

All the best Piers, hope it goes well mate. I did a poo test recently and it came back positive for blood in the stool, so on Thursday I've got a telephone consult with someone and then a colonoscopy to look forward to

You can get access to the official workshop repair manuals and electrical wiring diagrams from here for 1 hour for €4, 2 hours for €8, 3 hours for €11 and so on. Once you have access, you can print off as many pages as you want within the time allowed.

I hate to say this but it looks like a case of clumsy fingers, or just not concentrating, or being momentarily distracted - in other words, your own fault. I'm really not sure what you expect the insurance company or P&O to do about it given that it's your own mistake.

I honestly wouldn't bother. The Lexus OEM nav is slow, clunky, counter-intuitive and just downright useless. Even if you get a map update that was made yesterday, you're still running it on 10 year old software because map updates are just that - maps. Either use your phone with Waze or Google Maps, which are updated freely and very regularly, or install something like the Grom Vline 2 that gives you Android Auto and Apple CarPlay, and again gives you Waze or Google Maps.

It could be a mixer flap seized or low refrigerant.

The fuel consumption between AC on/off is minimal. Better still, these cars have Climate Control, not just AC. Just set whatever cabin temperature you want, press the Auto button and the car will do the rest - the car really does know best. As well as keeping the car cool in summer and dry in winter, having the AC on all the time means that as the refrigerant gas circulates in the system, so does the lubricating oil. This keeps the rubber seals in great condition rather than having them dry out, go brittle, and cause leaks.

In my experience car manufacturer's don't just add parts for fun, so if it's there then there must be a need for it. Secondly, I see it's a 2006 car which means that it's been using that rear bracket for 16 years without problems. You know where I'm going with this don't you?

Let's confirm which model first - your title says ES300h and no year but your profile says IS300h 2014, so which is it?

I doubt it very much. That could be a condition of servicing in other countries where it would get more hammer.

Yes, including that horrible monstrosity too

As far as I'm concerned Citroen never had a plot to lose when it comes to looks and aesthetics and have always made ugly things, but this one really has fallen out of the tallest ugly tree in the world and hasn't just hit every branch on the way down but has been actively thrashed by them!

It may be possible with a Grom Vline2 or maybe a Lexion unit

Goodyear Vector 4Seasons. In most tests and reviews they either equal or are just half a point behind Michelin CCs. I had them on my 2013 RX and they were superb but they don't seem to be available in the 20" size for my 4RX.

Absolutely no problem whatsoever on a hybrid car because there's no physical propshaft driving the rear wheels. It only becomes a 4WD when the hybrid system drives the rear wheels by means of the electric motor. A traditional 4WD car with physical propshaft will have problems due to the different rolling diameters between front and rear. No, it doesn't work like that.

It's all very confusing but there's no good/bad, right/wrong, better/worse - it's all just personal preference. Android Auto (AA) is just an 'umbrella' app that allows some other apps to run within it. The interface is optimised for use in the car. Icons and text are bigger than normal so that it's easier for the driver to see/read them. Some apps (such as YouTube and Netflix) can't be run in AA because it's illegal for a driver to see an active screen while the car is in motion, so rather than just disabling these apps when the car is in motion, AA won't let them run at all and takes the decision out of your hands. This is one reason why I don't use AA, preferring instead to download any apps to the Vline and run them natively from there. Regarding phone calls, the Bluetooth on the Vline has always been a bit flakey for that, so I use my phone as a wifi hotspot to give the Vline a gateway to the Internet (which is what your TP-Link unit is doing for you), but I always let Lexus OEM Bluetooth handle calls as the quality is much better. Not sure what's going on there Barry. Any chance you could take a short video and upload it so that we can see exactly what's happening?

You really only have two choices - either keep the car and be prepared to chuck money at it or get your money back and look for a better example. I know what I would do.

The Faraday pouches tend to fail after a few months with no visible reason, which is why I always test mine every few days.

Surely you can tell by the temperature of the air coming out of the vents without needing to look at the lights? If you really can't tell then it could be a sign that the refrigerant has leaked out of the system and it needs to be regassed.

Cheers Barry, hope you get it sorted to your satisfaction. One thing I can't work out is this 'it may not work properly without a battery in it' - why would anyone want to operate it without a battery anyway?

Turn off ACC and just use 'normal' cruise control instead.

I guess money isn't a priority for you, which is fair enough. We're just trying to point out that there's no such thing as a 'Lexus' battery and the one that Lexus supply has only been bought in from the battery manufacturer, had a Lexus label slapped on it and then sold out to people who think they're getting something special when they're not. The battery will have come from somewhere like a Yuasa factory or a Panasonic factory here on Earth just like hundreds of thousands of other batteries, rather than being created in a mystic ritual on the planet Lexi where the battery is filled with the tears of a purple Unicorn at midnight on the Winter Solstice instead of normal battery acid.

It's really lashing down here at the moment so I'm not going out to the car for this, but using Google Maps on the PC, adding waypoints is as simple as clicking on the 'Add Destination' button. I assume it will work the same in the car.

On the very rare occasion it's happened to me I've just pressed the button to shut down the car, wait for the whirring/buzzing sounds to stop (only a few seconds) and then foot on brake and press power button, and it's worked.

It's doing exactly what it's designed to do. By leaving it in accessory mode and making the car turn off to conserve battery, the hybrid system has stopped. I would have thought a full off/full on cycle would then resume normal working again.

Well W3W has never let me down and I think it's brilliant. A party of 7 or 8 of us went away for the weekend and on Saturday afternoon some people wanted to do one thing and the rest wanted to do another, so we split into two groups and said whoever finishes first, just W3W the location of the pub you're in. It worked so well that it took us to their exact table in the beer garden of a pub. In my experience, most problems are caused by the user(s) especially if someone reads out the three words. As for using GPS coordinates, not many people even know what they are, let alone use them.