First_Lexus

Agree. Mind you, I feel that the Lexus range looks better - in general - in the flesh. I certainly feel that way about the IS, NX and RX. Perhaps this will be the same, as from the photographs it looks oddly proportioned to my eyes.

Front right was the issue with mine. Not sure why Lexus would have this issue where other marques don't - I have no engineering or mechanical knowledge so not in a position to even guess. Does anybody know if this is a design quirk, as I've never had it with other makes previously. Get it booked in and sorted. The worry is that outside of warranty in a few years...hmmm. Not great.

Well, this was at least a simple fix and one for other NX owners to look out for. It took the dealer only a couple of hours to resolve - including a clean. The issue was that the front anti-roll bar bushes had dried out. They needed to be removed, cleaned and re-greased. It seems this is a common issue as road salt dries them out. Not something I've ever had previously on any other make of car, but there you go. Apparently Vauxhalls have the same issue. Hmmmm... @Zoot1948 - I really like the NX, but to be honest at 6 months old I'm very disappointed with all the build quality issues. Yes, Lexus have been great but on a 'quality' car bought specifically for build and reliability it has shaken my faith somewhat. Fingers crossed this is the last of the gremlins, but even so I can't see myself staying with Lexus next time. In a couple of years Honda should have a hybrid CRV available, and if they do then I'll likely return to them. In the meantime, I'm looking forward to some nice Spring weather and giving the NX a really good clean. That always helps me to feel better about a car. It's the OCD...

My car is with Lexus Swindon today. They don't think this is a big issue, probably lubrication required to the spring seats (whatever that means!). Fingers crossed they're right.

^^ As it happens, just over a month ago I posted this. I never did get Winter tyres this year, foolishly believing that Spring was 'just around the corner.' Not one of my better decisions...ho hum!

It depends how you like to drive. If your style is relaxed, the hybrid engine/gearbox combo seems popular. It certainly suits me. If you like to accelerate faster or drive more aggressively then it probably isn't for you. Having owned my NX for almost 6 months I've not yet needed to use anywhere near full throttle, hence no issue. Mind you, I never exceed the speed limit - IMHO life's too short to rush - so you'll get the idea of how I like to drive! Never had a speeding ticket and been driving since 1988, including long periods at 15-20k miles a year up and down the motorways too... It probably also depends what you're used to. I came from a petrol/auto CRV and the NX is very perky in comparison.

To be fair both Lexus UK and Lexus Swindon have been very good with nice courtesy cars and free gifts to say sorry. Even so, I'll wait and see what the issue is this time before deciding whether to discuss other options with them.

Indeed so, I think my NX was built on the site of an old Indian burial ground! It's cursed I tell you, CURSED It's only 5 months old with fewer than 3k miles so I'm interested to see what the issue is. Everybody tells me how unlucky I've been, I think that makes it worse lol.

Sad to say I've got another problem with my NX. The front suspension is now creaking and groaning over larger bumps, especially speed humps and even at very low speeds. It's booked back into the dealer next week, continuing to merit the 'timeshare car' tag that it's been given due to the amount of time it spends with the dealer. Not exactly what I was expecting quality wise when buying a Lexus. Anybody had or heard of similar issues? Any ideas as to the cause? I'd say the ride has become much harder too over the past few miles so something isn't happy!

Targeted for the registration change in March. The irony is that with more customers in the showroom, if sales are going well you'll probably end up with a worse deal than if you wait until the last couple of weeks in March...if a dealer is close to a monthly sales target, you can reap the rewards (although you could be lucky at the end of any month).

I'm also pleasantly surprised. No services yet, but even my purchase of a touch up pen is listed! Accessories fitted and date has also been added, although they've added wind deflectors instead of sidesteps...I guess somebody entered an incorrect reference number.

It is a nice looking thing, if a little bland and similar to the latest Mazda SUVs imho. I looked at Infiniti before deciding on my NX. I was quite impressed, but as @rayaansnotes, the interior quality wasn't QUITE there. Mostly excellent, but some cheapish plastics present in the boot and lower dashboard. Even so, they will doubtless improve and this may be their breakthrough moment. TBH anything that draws people away from the generic German choices has to be a welcome addition to the market.

@bluenose1940 No idea on the fitting side of things, but genuine side-steps are available on eBay from a Lexus dealer for £360. https://www.ebay.co.uk/itm/Lexus-NX300h-200t-Side-Steps/332554743074?epid=1354709453&hash=item4d6dcead22:g:y6wAAOSwa-dWne02

Depends on what your budget is, both for the car and for insurance.

If you have more than one vehicle you can build up a NCD on each, then transfer as required. My main car has one NCD, my weekend car another. They were both built up by the same driver - me. What you cannot do is use a single NCD on more than one vehicle. At one stage I had four cars at the same time, each with a different NCD. Every insurance company I've been with, including Admiral on a multi-car policy at the moment, has allowed this.

That's made me feel better! I suppose it could have been far worse - at least it is low down on the door rather than in the middle. I'll attack it with the touch up kit and a cocktail stick. Hopefully it will look ok when I'm done.

I'm beginning to wonder whether I've bought an 'unlucky car' ! I cleaned the NX for the first time since October yesterday - it's been cleaned, but by Lexus rather than myself as they had it for nearly three months sorting out an issue. In fewer than 2000 miles it already has more stone chips than my Honda CRV had in three years and 30k miles. There are half a dozen small ones on the front bumper, and a couple on the lower rear doors (both sides). Driving home this evening I actually saw a stone coming - which is never a good thing - thrown up by a car coming in the other direction, and it's left a deep chip on the lower front door. Not much the car can do about that, as I said, unless it is 'unlucky...' I'm using the car in exactly the same conditions as my CRV. I hardly ever use the motorway, instead using b-roads and country lanes. I don't exceed the speed limit, nor do I drive close to cars in front. Is Lexus paint known to be fragile and prone to this sort of thing? I had a 2012 Honda Accord that chipped badly and a VW Tiguan that had terrible paint, but in recent years I've grown used to cars with better resistance - or I've been luckier! Thoughts?

It was the LC500 they offered me rather than the RC. Amazing looking car in red metallic. That really would have made my neighbours talk...

I think I needed a change. I've had a couple of issues with my NX but nothing serious and Lexus customer service has been excellent. The NX is light years ahead of the current CRV - it shows up just how old it is now and how urgently Honda need to get the new version on sale in the UK.

I was actually offered the RC500 demonstrator for a couple of days but chose to take the RX instead as I couldn't get in or out of the LC easily! Or at all... Perhaps the RX wasn't noisy - it was just noisier than I expected on the motorway, being not significantly quieter than my NX Sport. It was an F-Sport, and as with the NX F-Sport I had, I feel I would prefer the softer (and quieter?) nature of a Luxury model. I agreed with Lexus that I wouldn't say much about the fault with my NX. What I will say is that it was a surprising defect - especially on a Lexus - that should have been spotted at the factory. It also took a while for Lexus and Lexus Swindon to work out what the issue was, mainly because they'd never seen a manufacturing fault like it before. It was relatively minor though, and I agreed to keep the car (because I like it) and accept goodwill rather than seek a replacement - and the replacement option was discussed. Now it's fixed, that seems to have been the right decision. Fingers crossed. Lexus Swindon, barring a couple of minor instances where the car was delivered back dirty inside (which was rectified and then some!), were excellent all the way through as were Lexus UK. When you have a problem, you find out whether the company cares. From my experience, Lexus does really care.

Welcome to Lexus @nsxer...well, almost! Honda UK seemed to lose the plot a couple of years ago. It isn't just the lack of a new Accord - no MPV option, no city car, no S2000 replacement...and no hybrid options from a company once in the vanguard of that technology. The CRV is old now, the Jazz nice enough but not reallly competitive - hopefully the Civic will turn their fortunes around. Good luck with the GS, I hope it works out.

Worst - 2009 VW Tiguan. Bought new, and what a terrible car. Loads of gremlins from new, including poor paintwork finish on a door and a malfunctioning touch-screen, but as time went on it just got worse and worse. A hole in the driver's carpet at less than 30k miles 'fair wear and tear sir' and then the seat bolster on the driver's seat wore through before 40k miles. The final straw was it destroying the (infamous) DSG gearbox on the M1, fortunately JUST a few months within warranty. After that was replaced it broke down a few times - transfer box fault, alternator, starter motor...so it went. Good riddance. Never again will I be fooled by a VAG product! Best - 1993 Daihatsu Charade 1300 CXi. I loved that car. Rare, fast, quite cool for a youngster back in the day and indestructible. Only sold because my first wife wanted something 'more practical' which turned out to be a bland Hyundai Accent. I still regret selling my Charade now...sigh. The wife went shortly afterwards, but I was left with the Hyundai.

In terms of the saving, I used CarWow and then went from there with the dealer who offered the lowest price. Very simple, first time I'd used it and I was impressed. I used it as a starting point to negotiate with a dealer who clearly wanted the business. Best initial offer was about £7k off list. On a Honda CRV I was offered even bigger reductions, but fancied a change. What I would say is that at that time (mid-September) the arrival of the facelift NX was known and dealers were (I guess) being incentivised to shift pre-facelift cars, especially the Sport. By far the best offers were on Sport models - I wasn't offered close to the same discount on a Luxury although it was still £4-5k from memory. Worth also pointing out that the offer was dependant on me taking the Lexus PCP - the reduction included their deposit contribution - and thus they'll get a chunk of the list price reduction back in interest.

Quite right @Ian J. Parsleyit doesn't have an auto tailgate. Never had a car with one. Never needed one. Would have cost me an extra £7k to have one! Easy choice...but like I said, if maximum toys are more important than age/mileage then a Luxury or Premier is more appropriate. Nothing worse than 'buyers remorse' so think carefully about what you really want @keywest

Sport was the run out special for the pre-facelift NX. It is basically an SE with Tahara upholstery (wonderful and soft) and navigation. It has black wheels/grille/mirrors and looks great IMHO as it misses out on some of the fussy chrome. It also has the softer ride - if you are considering an F-Sport make sure you take a long extended drive as I couldn't live with the hard ride and hard seats personally. I had a courtesy F-Sport for nearly 3 months so speak from experience. Sport has the usual stuff - heated seats for instance - but misses out on some basics like front fog lights and an auto dimming rear-view mirror. Parking sensors are also an option. If maximum spec is important you'd be better off with a Luxury or Premier I'd say. You'll get a newer Sport, but don't pay too much...I got nearly £10k off list new! What I would say is most of the 'extra' spec on higher models - although very nice - is mainly window dressing. Decide whether you need it or would prefer a newer car, then buy accordingly. Mine looks like this...