wharfhouse

Unfortunately not - service plans (unlike Extended Warranty) are only valid within the same dealership group. A gotcha that's caught a few people out in the past. A refund of any funds over and above already used towards services would be available though so a new plan with a different dealership group can be taken out.

I can't speak directly about Lexus Edgware Road but I use Lexus Reading which is part of the same Jemca Group. I have been happy with the service I have received from Lexus Reading (I also have a service plan with them) and when I phone or email them it's often the Jemca central service centre (in London - I assume probably based at Edgware Road) that answers and I've always found them very helpful. I am sure others may have direct experience of the Edgware Road dealership but could be worth a call to them explaining what has happened. Also, as far as I can tell from Companies House, Jemca is at least in some way part owned/controlled by Toyota but like many big companies it's a bit convoluted.

Sorry thought you were looking for the repair kit - I don't believe there is an update available to the large screen

See Lexus IS Phase 3 10.3" Media Display Repair Kit — 86134-53060 ISP3 (lexuspartsdirect.co.uk)

Yes it may be how the cars are either designed or driven and treated that impacts whether the auto box oil really is for a lifetime. In my case those 210K miles were primarily long distance motorway driving including quite a lot of cross Europe journeys at high speeds (3 digits in mph). I've always believed that cars used regularly as designed for long distances are significantly more reliable than those kept for weekend only outings in nice weather. I have always treated my cars as work tools but sympathetically - I'm a mechanical engineer so understand how products are designed and tested - and have had the cars serviced by main dealers to the service schedules laid down by the manufacturers and in general haven't experienced major issues in all the cars I've owned and many have racked up decent mileages. My current IS 300h is now at 115k miles and again I'm simply servicing according to Lexus at a Lexus dealer every 10K miles (which in my case means more than one service a year). As no transmission oil change is scheduled for regular use I don't plan on changing it off my own bat so we will see whether I suffer any issues over the coming years I guess...! Of course my experience and use may not match others and so I have no problem if others want to change their oil.

I live close to the Calcot Sainsbury's and during the last fuel panic they had the queuing system (which worked well) but I don't believe ran out of fuel - at least if they did it was minimal. They are also the cheapest in the area (by up to 10p a litre) and so do get a lot of traffic through the fuel station.

I had a 1997 BMW 528i automatic and did 210K miles from new in about 10 years and it never had the gearbox oil changed as BMW claimed sealed for life. The car was always serviced by BMW as per the schedule and the gearbox never missed a beat and was working as well when I traded it in as when it was new. In fact only had a few items replaced in my ownership - other than normal maintenence I had radiator and header tank and catalytic converters replaced and I think that was it. It was still on all original suspension parts too...!

Is this in the variable speed limit part of the M6 - if so and the speed limit signs are showing 60mph then they are legally enforceable speed limits just like at any other time so drivers may be fined. Crazy when the motorway is empty like at night - I travel on the M4 in Wales from time to time and when that is quiet in the restricted zones due to "air quality" it is incredibly frustrating - they are starting to issue fines for breaking the reduced speed limits now so all I can is to set the cruise control and try and divert my thoughts to something more positive...!

On all the courtesy cars I've had they came with between one-third and a half tank and I was asked to simply return it with something similar so have always put back in roughly what I have used but no one ever checked on its return that I had.

Good to hear. However being a Lexus UK policy (so can be used at any dealer) seems a very strange comment that it's not being offered by all dealers...

And it's only going one way for the foreseeable future...

The service plan is just a way of putting money away ready for the next service - if you pay monthly it's interest free and so if you start now you will have enough on the plan for your next service is 12 months. As for the warranty then if you bought the car from a Lexus dealer I believe you would have had 12 months used car warranty on it (but worth checking on that). If you continue to have it serviced at Lexus on schedule you will continue to be covered by the Relax warranty up to 10 years old or 100K miles whichever comes first. If you cancel the service plan then when the next service comes due in 12 months you will need to pay that in full.

Thanks for adding to the knowledge and clarifying a few more things - as there is nothing published on this it's not easy to find out details. My dealer was all clued up so it was no issue for me when I took it out but seems other dealers for some reason don't seem to know about it.

Yep - but decision taken out of our hands in this case... May keep my current car a few more years now and see what's shaking our regards the EV situation and the ban on new ICE and hybrids...

Just had a quick scan through some posts and another person who recently took out the "10 Year Plus Extended Warranty" is @Cypry 1 with a 2010 reg RX450.

It will be interesting to hear what they say on the "10 Year Plus Extended Warranty" - if you don't have any luck you could try a phone call to Lexus UK and ask them what is going on as I and others have this in place.

For me it's partly the RWD that I find more balanced though I've had FWD in other cars in the past, but more the overall package size of the IS in a saloon format I really like.

Yes, that is where I found myself when Relax came in and the old Extended Warranty (which was valid to 10 years or 140K miles) disappeared. My car was only 7 years old but over 100K miles so I could not take advantage of Relax and so that's when I started talking to Jemca. They reassured me that the new "10 Year Plus Extended Warranty" was to meet the new issue created by Relax with the added benefit it could go out to 15 years old or 150K miles. Guess we will only know for sure if someone else has managed to take out the "10 Year Plus Extended Warranty" without any previous Extended Warranty in place or someone puts a call into Lexus or a dealer...

I don't know about the case you mention of "extending" the warranty past 10 years previously but I had a number of discussions on the phone with Jemca on this extended warranty issue when Relax came out (as I had planned to retain the old Extended Warranty at that time to the original 140K miles) and they explained that this was new and called "10 Year Plus Extended Warranty" - they detailed in what situations it could be applied with reference to the new Relax (so could not be used, even if you were prepared to pay for it, with cars less than 10 years old / less than 100K miles). The price was an annual price no other multi-year offers (though the cost could be spread using monthly payments interest free) and the documentation I received carried the "10 Year Plus Extended Warranty" too. Jemca never mentioned that it could only apply to extending an existing warranty, but to be fair I never asked and they knew I had an existing Extended Warranty. I guess it would need a phone call to see if could be applied to a 10 year plus car that was not already under an Extended Warranty (or Relax) - maybe they sort of formalised what you refer to when Relax came out? Wonder if the other members who took out the "10 Year Plus Extended Warranty" did so off the back of an existing extended warranty or not in that case?

You are correct - there is nothing on the website and the T&Cs I have detailed come from my own documents after I took the Extended Warranty out. I am assuming that Lexus don't want to make a big deal out of this (though don't really know why) but it is definitely available if you contact them - I received documentation as per the old extended warranty all headed up 10 Year Plus Extended Warranty. As I mentioned Jemca Lexus were on the ball as soon as I asked about it too. A few other members have also now reported taking this out too.

No problem - I did a post here on this with all the details.

Yes you should be good for this new Extended Warranty - I've not had any breaks in my Extended Warranties so each has simply run on from the next but if your car has been serviced regularly by Lexus I can't see why you wouldn't be able to reinstate this new 10 Year Plus Extended Warranty, especially if you are about to have a service there now.

When the new Relax warranty came in (10 years / 100K miles) the old Extended Warranty was discontinued, but a new 10 Year Plus Extended Warranty was established for cars that were over 10 years old but under 15 years old or were over 100K miles but under 150K miles. When my 2014 reg IS 300h went over 100K miles I took this out as have others (it's an annual policy, includes full roadside assistance, has pretty much the same T&Cs as the old Extended Warranty and cost me under £500 - the car has to be serviced at Lexus dealer throughout the warranty period). Your dealer should have known about this, my dealer was certainly up to speed about it when I enquired.

The issue with the 300h drive train is that the 0-60 numbers don't tell the whole story as they are established in "ideal" conditions and rarely achievable by the average driver in real conditions. It is more about the way the 300h drive train (or 450h for that matter) delivers the power. It is different to all of the other examples above. There are of course no gears, when pressed into action fully the engine will spin to peak torque very quickly with no relationship to road speed etc. and the assistance from the battery/electric motor will kick in controlled by the computers. This combination can make for surprisingly rapid progress - I have had the odd "dash" against with other cars starting at various different speeds including a standstill in my IS 300h and when everything is unleashed it is quite surprising what the car can achieve. Of course, I accept the other car may not be using what they have on hand the most efficiently but that is where it comes back to the experience in the real world rather than in a controlled situation. If one selects a car by the 0-60 on paper numbers, yes the 300h will likely be at the bottom of that list. And if one wants that feeling of rising and falling revs and to feel the buzz of the gears swapping, again the 300h will likely be at the bottom of that list. To some extent, if one wants to be on the adhesion limit and have a fine control through the throttle of the power delivery then again the 300h drive train is likely not the best. But for every day and real world long distance driving it is (IMHO - and I have had plenty of other cars) one that gets the job done and the journey executed in a calm and relaxed manner, getting to the destination not measurably slower than something with a more frantic drive train experience. I have no issue with the 300h drive train not being to everyone's taste. That is fine. We all have our own requirements and spend our money on what gives us our own individual pleasure. The world is full of many fine cars that each tick their own boxes and that is a good thing. I would always say to anyone to test drive a car over a sensible distance / time as per their average driving needs and make a decision based on that. Yes, Lexus Europe/UK could have offered a broader range of engine choices, but for whatever reason unknown to us they didn't so we can only choose from what is there if it is a Lexus we want. I was gutted that they decided not to bring the latest IS to UK/Europe as I had planned to change my car for a new one. The ES doesn't "do it" for me nor do SUVs. So I'm now having to assess whether to stay with the Lexus brand (which has many fine qualities) or change to another brand. But I will keep an open mind and look at what is out in the market and long may companies innovate and bring new and fresh designs for us all to choose from.

Yes I think that is now the case - the dealers may do their own thing regards discounting the service costs from the Lexus standard servicing costs but it's not the overall Lexus policy any more as it was with the Essentials Service plans.