wharfhouse

It should be changed every 20k miles / 2 years at the major service according to the Lexus service schedule. If you have been charged the service price as per the Lexus website then you haven't had the service that is included in that price. Personally, I'd be looking to take the car elsewhere next time if the dealer can't follow a written schedule and is now fobbing you off with such a lame excuse and would report this to Lexus UK customer relations.

I had a cracked rim on a BMW once that caused a slow leak - probably caused by hitting a pot hole...

As above - you should not erase the light and just carry on - it's telling you one or more tyres are under inflated... This may be due to the cold weather as tyres will be down a few psi in the cold and can drop below the trigger threshold - especially if they were a bit low anyway. However you have now set the warning lower than what it should be for recomended pressures. Best solution now is to get a good tyre pressure gauge and inflate all the tyres (when cold - so don't drive to a forecourt and do it there - inflate at home after standing for a good few hours) to the recomended pressure and then reset the indicator again. Once set correctly if the light comes on again in future don't reset it - always first check the (cold) tyre pressures and inflate to the correct pressure - then you may need to drive around for a bit until the light goes out on its own after it does the relevant checks.

According to the handbook the guidance is: "To set the parking brake, fully depress the parking brake pedal with your left foot while depressing the brake pedal with your right foot." Personally if I'm going to use the parking brake (I only use it when parking on an incline) I stop, keep my right foot on the brake pedal, move the gear lever to P, engage the parking brake with my left foot and then take my right foot off the brake pedal. I find this method prevents any undue movement of the car against the gearbox P pawl.

They are listed for the UK on here: https://www.lexus.co.uk/owners/servicing-and-maintenance/servicing-mot-hybrid-health-check

What I meant was that the T&Cs haven't changed - they have always been in favour of the manufacturer - just that when we had short lead times (a few months) the issue just didn't arise or any small increases were absorbed by the manufacturer - with so many cars on such long lead times they have obviously decided they wont / can't do that any more.

Pay monthly and interest free? That's what I do on a Lexus service plan and also a Toyota service plan on our other car. Prices are locked in for the length of the plan.

The problem IMHO is the lead time on new cars. When one could order a new car and receive delivery in two to three months max then the chances of price rises and major shifts in APR were remote (or factored in) so the problem never really occurred (though appreciate the interest rate changes this time were rather sudden!). Now we are facing 12 months plus wait time so much can change in the world economics / personal circumstances / manufacturer circumstances who knows how the land will lie when the car finally arrives. This is the main reason why I have no intention of ordering a new car until the ridiculous lead times (and I appreciate the reasons are largely laid at the door or chip shortages) normalises to a few months max again.

Glad to hear you found it

I arranged my 10 Year Plus Extended Warranty through Lexus Reading (Jemca group) - it's the second year I have had this and just renewed in October. The 10 Year Plus Extended Warranty is not dealer specific though, they just organise it for you, the provider is Toyota (GB) plc and it's administered by TWG Services Limited.

I had my paperwork via email in 24 hours of my phone call with the dealer - it was as a pdf attachment from "motor.admin@thewarrantygroup.com" - I never received anything through the post though so you might want to double check your emails. Also as I never received anything about the Lexus Roadside Assistance (by email or post) I checked with LRA this week to make sure all was in place for the next 12 months and had an email back confirming it is along with "Unfortunately, we no longer provide postal documents for complimentary cover and you will no longer receive new membership cards as we are working on reducing our carbon footprint and reliance on plastics, however please find attached a copy of the Lexus Roadside Assistance handbook providing full terms and conditions of your breakdown cover."

It's called 10 Year Plus Extended Warranty and only available when cars reach 10 years old or 100k miles - before that Relax Warranty is in place. Some Lexus staff still seem unaware of it - when I went to renew mine the person I spoke to initially didn't know about it but passed me over to someone who did and it was all renewed over the phone with no problem.

The idea of a one-off payment for a used car purchaser should an option not have been specified at order to have it activated over-the-air (or even by a dealer) might make some sense if the relevant hardware is already there. However, the idea of a subscription (annual payment) to have the option activated is what is off-putting IMHO.

On and off I have had white (silicon?) grease applied to door hinges at various main dealer services (incl. Lexus and Toyota) and at independents - it's not on any service schedule I've seen for any make of car but does seem to get done sometimes - I assume it's just a quick squirt from a can. I've thought about buying some and doing it myself when it's been missed but every time I do it seems to get done at the next service!

I'm sure that's as it's designed - if you look carefully there is nothing that the flap can latch into when unlocked other than when the doors are locked and the pin slides across to lock the flap shut. For anyone interested, open the filler flap and you can press the plunger in and out without using the door and with the flap open lock the doors and you will see the pin slide across that engages with the flap when it's closed as the doors lock. I haven't had any issues with it opening on its own and I've had my car 6 years now.

I have an IS 300h but IIRC from courtesy cars I've had the fuel filler flap is same on NX 300h. I can confirm that on my IS 300h the following: - car unlocked while parked - press on the fuel flap and it's pushed out for ease of opening by the plunger - push closed against the plunger spring - this works like kitchen cupboard doors though - the plunger simply aids opening - you can also just put your finger nail behind the flap and open it without needing to press it first if the doors are unlocked - car locked when parked - a small bar (sited below the plunger) moves across into a hole in the flap to lock the flap when the doors are locked so the flap can't be opened at all when the doors are locked - while driving - assuming you have the doors set to lock when you move into D / drive off then this will also lock the fuel flap as well and so it can't open on its own while driving until you stop and put the car in P at which time the doors and fuel flap unlock That's how mine behaves - hope that all makes sense.

Agreed and reliability may remain a USP for some brands but with EV as there's less to go wrong then it will not be so strong. I also suspect there will be more off the shelf components used in EVs over time rather than so much bespoke design leading to higher reliability and easier repair. At the moment I certainly wouldn't plan on keeping any EV more than a few years (unlike an ICE/hybrid where a 20 year old car can still feel reasonably modern) as the tech will keep evolving quickly. Also with the tech developing quickly I don't think this generation of EVs will have a good spare parts supply chain in the future (OEM or non-OEM) ending up with owners having to scrap them earlier if parts aren't available.

Yes agreed and that's one of the big EV issues for my lifestyle - the difference in actual miles between ideal (quoted in specs) and motorway use (significantly lower) and then adding in temperature (high or low) and actually using the likes of heating or air con to be comfortable...! - but it's one of the best out there at the moment - still not enough for me to be comfortable with but for the price they are moving in the right direction. I'll certainly not be buying right now (or for a good few years yet) but will be keeping a watching brief as they say... I think it's going to be a manufacturer to watch in the future.

Yes I'm in the same position as you. Will often drive a few hundred motorway miles non-stop then stay somewhere overnight without any charging points and a few hundred miles the next day. Just can't make EVs work at the moment regardless of any like or dislike of the tech and so have decided to keep running my IS 300h for the foreseeable future as don't see much sense in making a big investment in a new car (or even a few year old used one) at the moment whilst everything is so up in the air. I've also just been reading / watching some reviews of the new MG4 (EV) - if I was forced to go EV now I would seriously consider the long range / Trophy version of that car. Looks good (not another SUV...), decent spec, appears to drive well, 7 year warranty, will do a genuine 200 miles at motorway speeds (still not really enough but getting closer to what I need) and at a price that makes real financial sense compared to most of the offerings out there, especially given that the EV tech for all manufacturers is going to keep evolving rapidly. Yes, it's Chinese of course, but then I think the cat's out of the bag on that now - the Chinese car manufacturers will do what the Japanese and then Koreans did and become world leaders in the new dawn EV market where so many of the traditional manufacturers USPs have been levelled with the last bastion left just being the "badge" value.

Other then the SE all other trims of IS 300h were already in Band B so will stay there. That is currently £20 a year but gets discounted to £10 for hybrid (and alternative powered vehicles). For 2023 it says "rates for Alternative Fuel Vehicles and hybrids will also be equalised" - by that I assume it means the £10 discount will be dropped so will mean a doubling in annual ved to £20...!

Let's just keep quiet on that and hope that the powers that be simply keep on taxing old non-EV cars as they do now...!

The Toyota manufacturers warranty used to be 5 years / 100k miles but was reduced to 3 years / 60k miles when Relax came in so probably some sort of cut and paste to do with that...

Another car that's still on sale elsewhere just not in the UK - we now seem to be offered only ever more expensive SUVs - soon to be even heavier weight BEVs... That's of course if you can even get anything new within 12 months any more.

I had Lexus fit new wiper blades some 4 years ago at a service (they are branded Toyota Optifit) - they have been excellent over all that time (and some 60k miles in all sorts of weather). Just starting to think about fitting new ones now as they are starting to judder a little bit and will definitely go OEM again - excellent value for money IMHO.

In the comparison sites you can also try changing your job description (obviously don't lie but sometimes the same job can be described in different ways) and whether you park on road, secure parking, drive or garage (assuming you have any choice with this) as these can also make some difference to the premiums charged. Similarly where ithe car is parked during the day (again if you have any flexibility there).