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wharfhouse

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Everything posted by wharfhouse

  1. The Lexus 10 Year Plus Extended Warranty covers cars up to 15 years old or 150,000 miles whichever comes first after the Relax warranty runs out (which is at at 10 years old or 100k miles whichever comes first). It's about £500 a year but includes the Lexus Roadside Assistance (so £155 of the £500) and the cover is very good (if anything slightly better than Relax). However for the warranty be valid the car must be serviced according to the service schedule by a Lexus dealer which may put some people off. But if you want to run an older Lexus with much the same cover as a nearly new car it's hard to beat the 10 Year Plus Extended Warranty.
  2. I'll be buying a new hybrid just before they are banned unless a) fuel cell cars come forward at a sensible price b) BEV get significant reliable range and much lower charging time and reduce in price, and c) the EV infrastructure improves dramatically. I'm sure I can't be the only one thinking like this...
  3. Really should get around to checking my oil level more often - the car is just so reliable though - I simply take it back to Lexus every 10k miles and let them service it - I don't bother getting hands on any more with cars - only ever open the bonnet in between services to fill up the screen washer bottle when the light on the dash tells me to. Now at 134k miles and I've had it since it was 2 years old with 40k miles on it, and I've never checked the oil level in all that time... 🤣🤣🤣
  4. Yes, found this out when I needed tyres the first time alongside a service and Lexus quoted me for the tyres - checked online and couldn't get them any cheaper. Since then I've always used Lexus and keep an eye open online too just in case they change their policy of price matching - but to date Lexus have always worked out no more then anyone else around me and often cheaper. Toyota also have the same price matching policy too (at least at our local dealer), which may or may not be of interest to some (we also have a Toyota).
  5. Cracks are usually age related rather the mileage related. I do about 15,000 miles per annum and so tyres all tyres are replaced within 3 years and I never see any cracking in that time. Tyres that are circa 5+ years old (which if often the case on my wife's car that doesn't do much mileage) do start and exhibit cracking, though mild cracking between the tread blocks isn't usually an issue, sidewalls would be though. As I also do a lot of miles (relative to many people) and hence go through quite a few more tyres that most, I personally have been very happy with the Yokohama BluEarth E51A - 225/45R17 91W, especially for the price (at least what I have paid at my Lexus dealer) - they are significantly cheaper (especially cumulatively given the number I go through) than others mentioned and given much of my mileage is motorway travel they have always served me well. I can understand others however opting for more performance related tyres, particularly if they do less miles and drive fast on country roads, or cross climates if they live in areas where cold weather is more likely than down here in the south. Certainly worth a call to your Lexus dealer if you opt for the Yokohama BluEarth E51A - 225/45R17 91W to see what price they quote you. BTW I use Lexus Reading.
  6. Actually the OEM tyres are Yokohama BluEarth E51A - 225/45R17 91W. The "A" after E51 is important - apparently it's something to do with OEM tyres that have rim protection - there is an E51 (no A) that looks the same but with no rim protection. Found all this out when I had an unrepairable puncture and couldn't get to Lexus to change the tyre so used a tyre place and had to use the non-A version for one tyre for the best match. Lexus have always supplied me with the A version.
  7. I think you have mistyped the tyre name? The original OEM tyres on the IS 300h 17" wheels are Yokohama BluEarth E51 - 225/45R17 91W. I have replaced like for like on my car over 134k miles - the fronts always last 40k miles and the rears 20k miles. Personally I have found them a good all round tyre. I get them changed at my Lexus dealer as they have always been cheaper there than any of the local tyre places. TBH you will get many different recommendations on here for tyres - everyone seems to have their personal favourites...
  8. I'd be looking at the T&Cs for the Relax warranty - if it was something like a holed condenser due to a stone then I could understand but from what you have said it sounds like something that should be covered by Relax - maybe confirm with Customer Relations at Lexus HQ?
  9. What's your mileage? If it's less that 100k miles and been serviced by Lexus within the last 12 months and 10k miles then should be covered under the Relax extended warranty?
  10. If you choose to go to a local (non Lexus) garage note that when refilling the air con system that only Toyota ND-11 or equivalent compressor oil should be used as the IS 300h has an electric air conditioning compressor. The usual air con PAG oil will cause the compressor to eventually short out and it's VERY expensive to fix as many of the air con components also have to be replaced.
  11. Might have a look at some more videos in that case and give it a go
  12. A colour refresher wouldn't shrink the leather back though where it is sagging over the seat cushion bolster. Looking at how to shrink leather naturally, the general advice seems to be: To shrink a leather product is to soak it in tepid water and dry it with a heat source or under indirect sun. The warm water will make the leather fibres soft enough to come back to their original size, and the quick-drying process will help them shrink back. Hence something like a towel soaked in hot water applied to the bolster. A heat gun may be a bit extreme, but a hot towel should be safe enough.
  13. All the non F sport seats seem to have the same problem with the right drivers seat cushion (or left on lhd cars) - mine looks same as the pic (I have a 2014 car with 134k miles on it now). Looking at cars for sale online they all have the same issue. Other than that the seats are in good shape though. My seats are real leather and I did once read about using a hot wet towel to tighten the leather back up but haven't tried it yet.
  14. I use Jemca Reading - if I could drop by on my way somewhere I probably would but it means taking a drive into the centre of Reading for me which can be a very time consuming exercise as Reading gets very clogged up with traffic...
  15. OK - interesting - my front discs were well lipped when I had them changed at 80k miles but the rear discs at 134k miles are only slightly lipped, however the rear discs now have some pitting/corrosion that may at some point become the reason to change them before the pads wear out.
  16. You needed rear discs and pads at only 73k miles - was that due to an issue with sticking calipers or something? My rears have done 134k miles now without changing and still have plenty of pad left. They will probably end up being replaced at some time in the future well before the pads wear out due to disc corrosion.
  17. Dealers are moving to a central call centre now for servicing - at least for those groups with multiple dealerships (Jemca that I use being one of them) which makes it more difficult to speak to a person on the service desk directly (as they are often already on the phone). For myself, I'm happy completing an initial form on the web as the dealer then calls me back before the scheduled service (or whatever) to confirm details etc. and I don't have to waste my time trying to get in touch / waiting on the phone. For dealers that aren't in a group it may be easier to get through to the service desk straight away, in which case I would probably do that.
  18. Can they not replace the rear window - might take a few days but I would hope that they would reimburse you out of pocket expenses should you incur any during the delay caused?
  19. I went OEM (fitted by Lexus - can't remember exactly what I paid but I remember it was reasonable IMHO) for my front discs and pads at 80k miles - rears are still original at 134k miles.
  20. Yes you're right with that - ticking service should logically mean can't tick hybrid health check - but I don't think the developers were thinking that through - it's all a bit basic to be honest - all it does is get the request lodged with the dealer and then they discuss with you what you want doing in detail anyway.
  21. It's still included with the service but also listed separately in case you want to order the hybrid health check as a standalone check without a service. I used the website as you have shown for my last service and only checked the service box and when I collected the car they had done the hybrid health check too for free as per the website copy I quoted. They give you a pass certificate once it's completed. So no worries about paying extra for the hybrid health check is you are having service done.
  22. This is from the Lexus UK website: HYBRID HEALTH CHECK Get the most from your Lexus Hybrid vehicle with an annual Hybrid Health Check. An annual Hybrid Health Check is free of charge as part of any Lexus Service. If your service isn’t due for a while, a standalone Hybrid Health check is available for just £59 for your peace of mind.
  23. That's what I found with the car where I had this issue - if the window was wet it was less likely to have a problem - sounds like a good clean and lubrication may be all that is needed.
  24. It's cooler today (has it rained?) so possibly an expansion issue in the hotter drier weather? Cleaning window rubbers and lubricating the window guides is probably still worth doing as dirt build linked to being dry/hot is possibly still the culprit.
  25. Yes, that method doesn't always work - better on front wheels but not so much on rears. On a different car had a rear wheel bearing fail and went through a lot of attempts to troubleshoot the noise myself and couldn't decide what was causing it - took it the garage and they diagnosed rear wheel bearing, replaced it and all was well.
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