wharfhouse

I asked Lexus CR directly about whether the pre or post facelift IS was subject to CANbus theft via the headlight and was told that it was not and hence not in the list. It is subject to the key relay theft and so you should either put the keys in a Faraday pouch / box when leaving keys in the house or switch off the smart entry. Can't confirm whether there are other ways of hacking into the IS but any car will have vulnerabilities if someone is determined enough to take it which may include significant damage in order to gain entry. However, I don't remember any IS cars being reported stolen on this forum (or CTs) but plenty of RX, NX and UX. The other worry for a while was catalytic converter theft and (older) RX and CT were subject to a lot of these but again nothing for the IS which had more difficult to access catalytic converters. Although not 100% guaranteed not to be stolen out of the Lexus range the IS seems the lowest risk.

Frustrating as it is it sounds like the right decision. Good that the dealer has done the right thing in the end. Hopefully you can maybe find one within driving distance to see and test drive next time if you decide to still keep looking for one. This one might be worth a look: Lexus IS 300h Advance Saloon 2.5 300h Advance E-CVT Euro 6 (s/s) 4dr - Approved Used

For a 2016 car with low mileage that is certainly disappointing. Bushes can obviously be replaced (but may need the entire arm replacing as Lexus probably don't do the bushes on their own), but why they should be worn noticeably at that mileage is anyone's guess. Equally, as mentioned previously, I don't see why both front and rear discs would have needed replacing at that mileage - they would have been a bit corroded for sure but nothing unusual, and would not have been even half way through their serviceable life. If the car has been in Lexus dealership care it's entire life, how the jacking points became crushed, and not noticed, is a big question too. Given your concerns maybe it's time to look at whether to reject the car?

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Optifit are Toyota / Lexus OEM wipers - had a pair fitted by my Lexus dealer - looking at them probably Denso hybrid just renamed.

I'd be very surprised if it's suspension at that low mileage if it is all original - I've done 152k miles in mine and no suspension issues (just had a service and MoT by Lexus and all good) but I suppose there can always be a rogue component. To be sure that this is resolved it does sound like you're going to have to get the car looked at by Lexus under the Used Car Warranty to get to the bottom of your concerns.

I would have thought they would be covered by the Used Car Warranty given that they changed the discs / pads before you purchased the car.

Difficult to tell still from the video - your best comparison is probably against another IS 300h as you have done - gievb the new discs and pads, something about the shims are probably the best call at the moment for the sort of noises you are getting if they are worse than another IS 300h.

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The brakes cab make a slight "groan" when selecting D or R if the brake pedal isn't hard down as there is slight power applied as it goes into D or R causing the discs to move slightly against the pads - but it's only a slight noise but can be heard on the car.

If you have a direct comparison with another IS 300h as above then that is the best way to know if it's right or not - it's difficult on a video to judge. If the noise is excessive - especially if it's making a clunking noise, then it could be the pads moving slightly as the brakes are applied which should be sorted out (maybe something not secured properly or shims not in place etc.) - the "groan" noises on releasing the brake and after coming to a complete stop are common though as the disc starts to move against the pads slightly.

Have you also got a video of going forwards? Now we can hear it better it doesn't sound so unusual. The "groan" noise is as the pad releases and is common - I find mine do it more after being stood for a while. After a good run they don't do it so much. Been the same since I've had the car. The "clunk" sounds like the pad engaging the disc and unless excessive I would say is normal. However, what I have found is that the brakes make slightly different noises when reversing as to going forwards (so why I said have you got a video going forwards). I used to get some brake squeal when reversing too (though that seems to have gone since I had the new disc and pads on the rear) but never when going forwards. I would assume that all the shims etc. are designed to make sure the pads don't move going forward. May be worth doing the same video going forwards and see how that sounds. But overall a lot less worrying (and may be no issue at all other then normal noises) than it seemed from the first video. The good news also is that those discs look brand new front and rear and so they weren't BS about that, that's saved you quite a bit of money as you should get close to 100k miles from the front and the rears could be 200k miles, notwithstanding anything else such as a sticking caliper.

The OEM tyres on my car were Yokohama Bluearth E51A that I found perfectly adequate across a range of conditions and so I've continued to have these fitted at again each renewal - I get these fitted at my local Lexus dealer as they are always cheaper than anywhere else around me.

Just to add that my car is on standard 17" rims - if you get an F-Sport (or Premier) they have 18" rims and so tyres may not have quite the same mileage as I'm getting.

When I had my front discs / pads changed at 80k miles and my rear discs / pads at 150k miles there was no period where they needed "bedding in" - they behaved perfectly normally from day 1 - i.e. no strange noises at all. If the pads haven't been put in right (maybe shims missing) then it could cause some clunking type noises as the pads move a bit on applying / releasing the brake, but if the brakes were done by a Lexus dealer then they should know how to do this right. Have a look at the discs to make sure it's not BS - if they were done just before you got the car (though at 47k miles I'm surprised that they would have done them) then there should be no lipping on the discs at all and they will still be nice and bright with no corrosion (other than mild surface rust specks if they have been left overnight). If they were changed, then although unlikely it's possible that something wasn't done right and leaving it a while won't make it any better (especially as it was already driven down to you so had some mileage put on it following the change). I'd go out and give the car a run that uses the brakes properly - so reasonably hard braking that means the mechanical brakes come on and it's not just regenerative braking, which is particularly important for the rear brakes as they are actually used very little on the IS 300h unless you do some decent stops. See if there is any difference once that is done.

To put things into perspective - I have run my 2014 IS 300h from when it was two years old until today (so for 8 years now) and in that time taken it from 40k miles to 152K miles. Without fail, the front tyres have always lasted 40k miles and the rears 20k miles. There has always been some inner edge wear front and rear but not excessive and when I replaced the tyres they were always around 3mm tread in the centre even through the inside edges were a bit less, as I understand it that is normal geometry for the car. Some people have changed the bushings on here and so I'm sure they will come in to let you know how much difference it made. But overall, tyre wear is not excessive on the IS 300h - if it is then there is an alignment problem that needs sorting first and that will be 80% of the issue with changing bushes 20% difference at most.

If the problem is the rear caliper and sticking slide pins stopping in releasing properly then from what others have said they can be rebuilt and continue working. I had mine replaced FoC by Lexus under the 10 Year Plus Extended Warranty I purchased (Lexus wouldn't bother trying to rebuild the caliper, simply replaced it - TBF they are not that expensive for the age/miles mine has done if I'd had to purchase it). Lexus said that mine was sticking quite badly (struggled to rotate the wheel on the ramp) but didn't way whether it caused by slide pins sticking or whether it was something else. The pads had nearly worn out though on the side that was sticking but plenty of life left on the other side (even at 150k miles...)

Prep team probably didn't notice it as not something they would have been looking or listening for - however if something like very low pads or sticking caliper the service should have picked up on this. Either way, as frustrating as it is, do some driving to make sure everything is warmed up. Get some better video evidence (quiet location), and escalate to the dealer principal.

Yes mine does this especially having been sat for a while. Really needs a bit more methodical testing - brakes off moving for a while, using brakes, and a decent run using the brakes to clear any disc surface contamination and then try again - that way should be able to isolate whether it's coming for the discs/pads. Also wonder what the mileage is - I had my front discs/pads changed at 80k miles as was having wheel bearings changed but they would have probably made it well beyond that. Had rear discs and pads changed at 150k miles due to sticking rear caliper (worn one side out) but again would have lasted much longer other than that. Car could be on original discs/pads or could have been changed - if changed was that done by Lexus or did someone else do it - maybe not properly or with non-OEM parts etc.

You might have to escalate it to the dealer principal as the sales guy will be protecting his commission. It's worth trying to get some better video first to try and identify whether it is something that needs attention or not. Take the car on an hour drive, use the brakes well to scrub the discs it any surface corrosion, then see if the noise is still there and if so find a quiet place to record a video and sent it to the dealer (amd post here). As someone above said you can use distance selling regulations (or maybe there is something in the Lexus sales T&Cs) to threaten rejecting the car but time is ticking on that option.

Unfortunately the specs in those brochures are also quite limited on the details of what features are on each trim level. For example the Executive has front and rear parking sensors but some of the other grades (what look like higher grades) didn't have both front and rear. There were also other options available for different trim levels not shown but not all options were available for all levels! It's really difficult trying to identity what features a car might have based on what was in the brochures of the time. Only way to know for sure for any particular car is to actually see it and don't rely on what it says the trim level is on eg an ad.

Yes, quite, so it's definitely not the pedestrian warning...! Hybrid cars make some low level whining noises from the electric motor is driving the car and when recuperating energy but it's not very loud or obtrusive and a constant sort of whine and also at higher speeds that just moving a couple of feet. Nothing like your noise. Also hybrids make some odd occasional noises like when the brake accumulater is charged (as it used electric than engine driven) but again this is not what we hearing on your car. A better video will be the only way we can suggest more I think and what you can provide to the dealer (might need to go over the salesman if he is being obstructive after you get a better video). You could see a more local dealer but you'd potentially have to pay the diagnostic fee and not sure with the used car warranty whether anoyher dealer can do a repair under that - something you'd need to check out first (and get in writing if you go down that route).

They just pull out - might need a pair or pliers to grab hold of them and then just pull and they will pop out. The new ones can then be pressed in with your fingers (they are harder to get out than out in).

AFAIK the pedestrian warning wasn't on the pre-facelift cars - I'm not even sure it was on the post-facelift cars but someone with one of those can probably confirm. If you can get some more video in a quiet place we will be able to hear it better and you can also send that to the dealer too as needed.