wharfhouse

Thank - the split is in the top layer of the material and there is a white backing underneath so unless I cut that backing I can't patch under it. I think I'll try superglue along the split - hoping that will glue it together as the material is something synthetic. I was going to use tape to hold the spilt together until the superglue sets and then take the tape off again - I was thinking I could apply some black colouring then if the glue shows up.

That's a nice job - hopefully I can do a small repair on mine to stop it getting worse without resorting to a full recovering as it's the door arm rest which isn't so easy to remove etc.

I've just noticed a small tear in my drivers door armrest where my elbow generally rests. Just wondering if anyone has repaired material on the door armrest - not sure what it's made of but I was thinking a dab or superglue and tape over until it dries? Any thoughts appreciated.

I'd have bought a new one without a shadow of doubt - mine is now coming up to 10 years old and 150k miles (purchased at 2 years old and 40k miles) - will keep it going now as long as it's economical to do so. Have a rear brake running a bit warm at the moment so will need to get this seen to - could mean a new caliper. Lexus have missed out on probably two new cars from me by not continuing the IS in the UK anymore...

My 12V battery in my 2014 IS 300h that has now done 149k miles is still the original one. I have just left the car for 10 days while I was away and it started no problem when I got back. The Lexus OEM batteries are in my experience (based on other cars and batteries) very good but the car needs to be used regularly and long enough for the 12V battery to properly recharge (mine is - hence the mileage) but this is the same with all modern cars with their electronics and alarms etc. - gone are the days of leaving a car months and expecting it to start on returning. If the car is being left weeks with no use or only short runs between the some sort of battery charging is a must.

I use the OEM Lexus / Toyota touch up paints on our cars and have always been happy with the results - follow the instructions carefully though as to get the best finish it involves a little more than just dabbing some paint on.

To back up what @Notamech said - mine is a 2014 IS 300h now with 149k miles - no hybrid battery issues to date (even has the original 12V battery - just left it for 10 days and the car started fine on my return). Actually lower mileage cars can prove less reliable than higher mileage cars so don't worry about mileage. One thing to check though is the health of the 12V battery - when left unused the 12V battery can discharge and then become troublesome (they don't really fully recover again) - all sorts of odd errors can come from a 12V battery on the way out. As such, be prepared to change that (or get the dealer to change it within the 12 month used car warranty) if you experience any issues with it. A good investment "just in case" is one of the Li glovebox starter packs (hybrids require very little power to boot the system as the hybrid battery does all the work). Also check all electrics and gadgets function as they should within the used car warranty period as replacing some Lexus parts can be very expensive. However, overall the IS 300h is one of the most reliable cars on the road and so long as you do the sensible checks and service it according to schedule it should give many more years/miles of reliable motoring.

With a hybrid healthcheck undertaken every 10k miles / 12 months (whichever comes soonest) by Lexus (free as part of a service or paid for separately) the hybrid battery is warrantied for 15 years with unlimited mileage - without the hybrid healthcheck though no such warranty.

The one I took out on November last year was still called Lexus 10 Year Plus Extended Warranty - they may have changed the name I guess - so long as its underwritten by Toyota hopefully the same cover - check if Lexus Roadside Assistance is included as someone on another thread said it may not be anymore.

On the Lexus pricing plan 100k should just be another major service.

Are you sure rears need doing (unless they were sticking in which case it will need more than just discs and pads to stop it happening again) - my car still has original discs and pads at the rear at 147k miles and still plenty of life left in the pads. Might just need a good clean?

It still includes the full Lexus Roadside Assistance package too which is worth about £155 if you would be purchasing that. I've kept the 10 Year Plus Extended Warranty running but now in my last year with it as the car will reach 150k miles within the current period.

Looking at the Relax T&Cs the wheel bearings should be covered at your mileage (up to 100k miles I think) but with any warranty until the reason for any failure (eg manufacturing fault or other damage) is determined it's a hard one to know for sure. Personally I thought the price to change discs and pads was reasonable when I had mine done and would have Lexus do them again when I need them doing. Being a hybrid the brakes last such a long time paying a little more and having OEM parts is IMHO a sensible investment. Give the dealer a call and ask them for a price as they should have that to hand as it's a common job for them. On the leeway on warranty it's a hard one to call - in the T&Cs it just says the car must he serviced according to the schedule and doesn't mention any leeway. If you've had the car serviced at the same dealership a number of times then there may be a little more latitude but nothing that you can guarantee. I'm like you in that I do about 15k miles per annum and so have to make sure I'm within the 10k miles each time to maintain my current Lexus 10 Year Plus Extended Warranty I pay for (as my car is a 2014 with over 100k miles I am outside of Relax warranty). It sounds like doing the next service should give you one more year of the Relax warranty and so as I said may be worth having brakes done and see if that solves the problem - if not then take advantage of the next Relax period. If you are beyond 10 years then there is the Lexus 10 Year Plus Extended Warranty you could purchase (about £500 per annum) for peace of mind and this can be renewed annually until the car is 15 years old / 150k miles whichever comes first.

I had front discs and pads replaced at 80k miles on my IS 300h. They would have lasted a bit longer but were well lipped and pads were getting quite low. As the wheel bearings were being replaced decided to have the discs and pads replaced at the same time. The tech looking into the wheel bearing noise initially thought the noise might be coming from the discs / pads being close to needing replacement so that could be something to have checked / replaced as a maintenence item. If the noise persists then you'd have had the service done and be in the new warranty period and so take it back then?

Now who would have thought... You would think they would have designed them with that happening in mind... Sounds more lucrative than stealing fuel and catalytic converters... https://www.autocar.co.uk/car-news/consumer/electric-car-chargers-out-action-thieves-cut-cables

I think the seats are the same on the NX as the IS. If so, the non F sport seats all seem to suffer from some compression of the drivers seat base side bolster (the passenger side probably would too but usually used much less). If you look at photos of used cars you will see this is very common with some creasing in the leather. On my car it has some creasing on the bolster but it's been like that for many years and miles - my IS is a 2014 and done 146k miles. It was like it after a few years but hasn't got any worse for years. There are ways to tighten the leather that a car upholsterer could advice on and may help.

Other than what we can see from the official tests I wouldn't know how to find out. Facelift (post 2017) cars had some minor changes in various areas but AFAIK it didn't change the Euro NCAP rating. The crash tests evolve continuously and so any older car is inherently less safe (according to those tests) than a newly released car designed to meet those evolving tests.

That's very much in line with what I get and so all sounds good.

If it has a full service history (preferably Lexus or well documented if not) then it is a very reliable car and so just the usual car checks need to be done - like making sure all electrics and toys work properly and no warning lights etc. and checking for accident damage/repair. Although relatively cheap to run day-to-day and for routine maintenance when things out of the ordinary go wrong it can be very expensive for parts/labour (although there are sources of parts available from outside the UK that can be much cheaper). As there are relatively few of them there are not so many non-Lexus replacement (pattern) parts available and not too many second hand through breakers. Some parts are common with Toyota of course and so they are more available. If you are buying from a Lexus dealer the car should come with a comprehensive 12 month warranty. Regards the hybrid battery they are very robust with very few reported issues. My car is 10 years old in September and done 146K miles and no issues at all with the hybrid battery and fuel consumption is just as good as it ever was (if that drops then it can be a sign of a hybrid battery issue). As @Notamech mentioned, the hybrid battery can be covered under warranty for up to 15 years and unlimited mileage by having an annual hybrid health check undertaken by a Lexus dealers every 12 months or 10K miles (whichever comes first) - the cost of this is about £60. It's also done as part of a Lexus service for free. The only hybrid battery replacements I have seen on this forum for the IS 300h in 7 years were a couple with mileage at around 200K miles - but there have been others that have exceeded that without issue. The technology is very similar to the Toyota Prius and has proven reliable with those cars with many running over 200/300k miles without an issue. If you are buying privately or from a non-Lexus dealer it could be worth getting the hybrid health check done by a Lexus dealer as part of the deal? Although the mileage is low and so one wouldn't expect an issue it would give peace of mind and once the hybrid health check has been done you can then just keep renewing it every 12 months / 10k miles (whichever comes first) from there up to the 15 years old.

Lexus Roadside Assistance is run my the AA for Lexus so same breakdown assistance applies. However the LRA is more comprehensive for the price if you need everything it offers - main ones being you and your partner are covered for any car so that may mean you don't need a second breakdown cover for a partners car and LRA is European cover as standard which may not be on your AA comparison quote.

Good to hear that Lexus Reading were able to sort it out for you - the Lexus Reading service team (Renaldo is one of them) have always sorted mine quickly when I have renewed - I can understand them asking you to use your local Lexus dealer first as I don't know if the dealers make any money on the warranty and as it's a national warranty you can get repairs done at any Lexus dealer. My car is now coming up to the 150K mile limit for the warranty (though it's still less than 10 years old) and so I won't be able to renew my warranty any longer now.

Yes it's a lottery - run the comparison quotes and choose from what you get back. Many of the "unknown" brands belong to the large insurance companies and a quick Google will tell you which so worth considering all quotes. Some are alps brokers but you won't know where they place it so you may choose to skip those.

Jemca is a Lexus / Toyota dealership group but the ownership is ultimately the Toyota group (though a fairly complicated set of interim companies) - all other dealership groups are totally independent of Toyota AFAIK.

That's disappointing to hear. I've arranged my previous Extended Warranties and the the 10 Year Plus Extended Warranties through Lexus Reading (Jemca - they have a number of dealerships in the south-east) and they have alway been on the ball - even contacting me the last time to see if I wanted to renew. Maybe worth a call to them (assuming you haven't already)? Maybe others who have this will chime in if they have arranged it through dealers closer to you.