Do Not Sell My Personal Information Jump to content


NemesisUK

Gold Member
  • Posts

    9,099
  • Joined

  • Days Won

    39

 Content Type 

Profiles

Forums

Events

Store

Gallery

Tutorials

Lexus Owners Club

Gold Membership Discounts

Lexus Owners Club Video

News & Articles

Everything posted by NemesisUK

  1. I thought I remembered the recall. That is totally unforgivable! Good luck with your claim. Keep a paper/email record of every thing I hope you can enjoy your Xmas never the less. Keep safe..
  2. Have you contacted the dealer principle, the boss of the above arrogant individual? Is this the only contact in your country? Is there no other dealerships you could approach. Getting to the head of any large organisation is always fraught as the 'correct channels' are always via your local representative. Is there a central office in Switzerland you could approach, or is this whom you have already dealt with? I think I might personally ring the offices in Brussels asking for the customer services department, or requesting their direct contact details. I'd imaging contacting any other centre, including Japan would be fruitless, or at best, extremely longwinded and delayed. To be honest, if the dealership are attempting to correct the issues under warranty it's going to be a struggle. Is it possible to reject the car under statutory buyer's rights?
  3. Steering issue has been seen before and it's non resolution was down to dealer ignorance. You posted on this and it was corrected by recalibration? Have you checked the Lexus website for contact information?
×
×
  • Create New...