Fatts

To echo everyone’s comments above am one of the unlucky ones who had my 22plate RX Takumi stolen from my driveway last June. Though LV settled me in full and I have moved on to BMW with a Ghost immobiliser and tracker installed. I will never come back to Lexus, nothing they can do will ever make me to come back to the brand. Am still feeling the pinch of high insurance premiums due to the “theft claim history” on my insurance record which sadly I will have to keep declaring for the next 4 years. All due to a manufacturer carelessness 😡

As depressing as this topic is ; it is strange that Lexus has still not found a permanent solution. Many of you may remember that am one of the unfortunate ones whose beloved 2022 RX was stolen from my driveway on June 15 last year. Almost a year to date. As everyone has commented the police never attended my house and the car was never recovered. Luckily my insurance provider at the time paid out the full settlement but I have got stung with subsequent insurance renewal as I have to declare a “theft claim “ for the next five years even though the theft wasn’t my fault but the crazy insurance industry will continue to penalise me for the next 4 years. For all that want to know the best quote I got on my current car (BMW) was £1700 for a year with Direct Line. LV my insurer at the time of the theft quoted £3500; and this is me a 59 year old Architect living in Hertfordshire with 15yr NCB. In conclusion there are many of us Lexus lovers who are suffering in silence because of our love of the brand I personally owned four Lexus RX prior to the stolen one - but may never return to the brand unless they get their acts together on the security vulnerabilities of their cars.

That’s the disappointment, Lexus UK attitude, they’re pretending that the problem doesn’t exist, even the response / email from them when i reported (not that I was expecting them to do anything) was carefully worded and did not mention the word Canbus they just stated they are sorry and that the matter is for my insurance company to sort.

Just to provide an update to members on this forum from the awful experience of having my beloved car stolen from my driveway. The Police only gave me a crime reference number and today more that a month following the incident no local bobby have thought it fit to drop by. Though i have received the customary text message £soory to learn you have been a victim of Crime" Thankfully my insurance company settled my claim in full within 10 days. (not sure if am allowed to name them but they were brilliant I have been able to buy a new 23 plate BMW which I have fitted a Ghost 2 Immobiliser and a tracker. (Tessa Certified). My insurance company even kept my Policy open for 60 days after the settlement thus I was able to simply notify a change or registration number to get my new car insured I have also had to install CCTV on my property to provide added deterrence. (more for my own reassurance rather than insurance requirement) I have decided to give the Lexus brand a wide berth for the foreseeable future, sad to say after owing a GS450 h, an NX, and five RX's between 2014 -2023. My dealer from who I have bought my last four RX's tried passionately to persuade me to buy the latest RX but i told him no amount of sweeteners/ dealer contribution would tempt me to stay unless Lexus UK address the the inherent vulnerability of their cars to CAN bus thefts. (They offered me a whopping £7k discount+dealer contribution on the new RX450h+ to keep my business but I still declined) I have decided to keep my Forum membership going for now but will continue to read the posts that interest me, but am now registered on several BMW forums so would probably keep more active on those. Finally I would like to thank all members of this forum who sent me their commiseration & best wishes last month when I reported the incident on the forum, thankfully my story had a happy ending thanks to my brilliant Insurance company.

Am sad to report that my beloved RX was nicked from my driveway last night. I can only suspect Canbus attack as we heard nothing, only woke up this morning to find the car missing. Matter now in the hands of my insurers who have been great thus far.

The car is good but Lexus will find it hard to convince existing owners of the current 3.5V6 engine to switch to a four cylinder that cost more and doesn’t really do anything better than the 4th generation model.

This looks wicked imo

Linas - I applaud the extent of background research you put in your write ups. As much as I am a committed petrolhead, I never knew Goodyear own the Dunlop brand . Keep up the good knowledge share👍

Exactly all the 2023 Lexus prices seem to have a £15k mark-up and I suspect if they don’t offer significant discounts on their cars , they’ll loose sales to other marquees

Don’t know which part of the country you live John but Lexus Ipswich has an RZ demonstrator since the beginning of March 2023.

I test drove the new 450h+ just over a week ago in Ipswich and surprisingly it was quieter than my current 2022 450h Takumi. They must have put in extra sound deadening stuff on it. The other edge it has is the 40miles range of pure electric driving which is more than enough for my local journeys.

Totally agree

I assume you have your Lexus Link account already set up? If that is the case you can perform your phone link with the car if you first pair the car multimedia system to your home Wi-Fi thereafter you can pair you phone with the car via wired connection . Ensure to use genuine cable

The heater has 2 knobs to control each zone