Hello
I called Lexus Roadside Assistance to see if last years direct debit was still active and I was told by the lady on the phone, there was no more Direct Debit as Lexus had stopped it for everyone due to complaints and now and only card payment via phone or online was now accepted.
Is this accurate and also, why would Lexus stop taking Direct Debit, as I thought it would be easier for them as a company?
thanks
Jason