My ISF is due it's 6yr/60k service and I'm having the usual price arguments with most of the dealerships in the county.
The customer service at Lexus Woodford is excellent and I've been quoted £695 which I'm more than happy with.
None of my local dealerships will get anywhere close to that, they're all quoting £780 - £800 best (15%). I find it unbelievable that the 'fixed' price of £895 can fluctuate so much!
I've found Lexus on the whole are shocking when it comes to dealerships and customer service. I had a bad run in with Lexus Nottingham last year when they serviced the car and rendered it undrivable! They overfilled the sump and it wouldn't start.
We own flagship models of supposably the brand with the best service and I feel like they are conning me at every available option.
I'll probably book it into a local Dealership as I can't justify driving to the capital and hanging around for a day. It beggars belief. I spoke to Lexus UK and the block there didn't get my point. I'm at a disadvantage living 2.5hrs away from Woodford!!
I've been toying with the idea of selling my ISF for a few months. This is the final straw for me and it'll be going once it's had it's service. Just had new pads and rear tyres fitted too.
I also drive an A6 and my other half has an A3, Audi care is second to none over Lexus. It's such a shame =[