Overland

I know some people swap the entire unit with some Temu or Alibaba retrofit, but I think that would not be the best choice in term of reliability and also surely most expensive. You are lucky that your car could be updated fro jus 250£, many models, including mine, could not. So, in my opinion get the official authorized upgrade, with the guarantee for future issues, and enjoy your new sat-nav system, full original.

Absolutely agree

Thanks Nigel, Unfortunately I am not able to DIY, it's something impossible for me! What I am really disappointed is is that why, if the Polish guy (just to name it the known) and maybe other can repair them, Lexus could not. or maybe we should say: they WOULD not!

Thank you all for your answers, and sorry for the late reply, unfortunately work has taken up all the little time I have. So thanks for the information, I followed the links you posted and I discovered that many other CTs, in particular (I have not found other models with this problem, at the moment) even on Reddit, would result in at least one case, from Holland, with exactly the same pattern that appears on my wife's CT, I specify that the CT is a MY2017, bought January 2018 As mentioned, the dealership did not even investigate the problem, presenting an estimate of around €4000, ne explication at all, that they can check, but as "they know what is" the only solution is full change. Given that the figure is unfortunately not within our means at the moment, the option of Poland is equally difficult, as I have absolutely no skills to remove the headlights. In all these days I have tried dozens of times to speak with Lexyus Italy, but they have removed every telephone number from the site and it is only possible to reach with forms, of course even if you fill out the forms no one then writes or calls you back. At the moment we are stuck against this brick wall, and that's sad. In Italy there is a warranty program, to which we are both registered, me with my RC300H and my wife with the CT200 that should extend the warranty up to 10 years, but the dealer tells us that it does not cover these defects, because in his opinion, but without giving us explanations, they depend on us, not from a manufacturing problem. I believe that it would be useful to find a data that could demonstrate that this defect is from the factory, but I would not know where to look. In all honesty: I really miss the Lexus of 25 years ago, when for every birthday they sent you a greeting card, a personalized gift and when entering the dealers you were greeted with a glass of good wine, a coffee and a lot of professionalism I have had five Lexus, I think I can speak as an "old customer". I no longer recognize the Lexus today :-( I hope there will be updates, if you also have news, write them here. Thank you so much for your time.

A topic that seems to have never been touched upon. LED headlights decay My wife has a 2017 CT200H, the last version before it disappeared from the market, fortunately at the time of purchase, the seller offered interesting discounts and with the money saved we decided to get full LED headlights and the sunroof, in addition to the smart entry. The car is exceptional, we have done 90,000 km, without a single day of downtime: the level of workmanship of the interior and the design still manage to excite me, and I am the owner of an RC300H, but I love the quality of CT200H indeed... we had an opportunity to drive a UX as a servic care for a couple of day... it feel so poor compared this old generation Lexus model. Unfortunately, suddenly, without warning, a problem arose. As you well know, the LED headlights of the CT200H MY2017 are composed of the classic "L" shape which is the daytime light plus the actual headlight. Well, first the daytime running light on the driver's side (and a couple of days later, the passenger's) dimmed by 85% and are barely visible: only a small portion of the driver's side remained fully visible the pictures show the problem, in the truth, the light is very poor, here it seems more than than in reality, becasue the phone camera enhance the light, but you can even see the decay of the lightness. In the daylight, they are barely visible. We went to the new dealer today, which unfortunately is no longer exclusively Lexus (ours was an old historic dealer, emblematic of the original Lexus service and omotenashi - we have been Lexus customers for 25 years - we know the glorious old days) but the local Toyota dealership, that now includes Lexus services and without giving us any explanation they said that both headlights need to be replaced, with a current cost of around €4000. I wanted to ask if any other member has had similar problems or has any idea if there is any other possible reason for this, very strange, fact, because I would have understood if only one headlight had a problem (burned LEDs) but this slow decay, which starts from one headlight and moves to the other, made me think of some problem with the electronic control unit or something else: is it possible that the workshop does not investigate before replacing? Thanks for your opinion and hopefully some experience or technical knowledge to share.

To update this topic, after about three year I can say the protection is still good. What is important it's how a coating is maintaned... perosanlly I wash the car by hand, with rinseless process and I use a ceramic detail quick detailer spray, made by a USA brand called DIY that is amazing. To anser to the old quetsion that I missed (sorry) the first process cost me in Italy more than 1000€ Now, if one is able to polish the car itslef, this price can be decreased dramatically, as there ar eon the market products very good to apply a ceramic coating at home without problems, but polishing the paint is mandatory.

Thanks everyone for your comments. In my actual system (at the moment) I saw the icons of the speed camera on the screen, and the advice about 800 meters early is still coming… let’s hope they does not disappear. About using Waze or other map service, unfortunately there’s some problems for my actual set up. 1. I cannot use MirrorLink as it is not supported by my iPhone 2. few months ago, I asked the official dealer if there was any possibility to update the RC300H to Apple car. They wanted to try even if Lexus EU does not allow RC series to be update (that’s crazy) and obviously the process fail. So as I don’t like to use a mobile phone as navigation system I should use the last version 2021v2 that actually is installed. Of course, the navigation system in my Lexus is not at the highnesses of any online map 😔 and it’s very frustrating.

If I'm not mistaken, since 2014, Lexus has started providing a free service which (at least in Italy) is called "Lexus Connected Services". I think I first used it on the IS250, then on two IS300H I had (the last one MY2017), and it is still working on the CT200H MY2017 It wasn't a type of advanced service as I believe is now provided on new cars, but certainly very useful: indication of petrol pumps with prices, available parking spaces in a certain area, even with the price per hour. Weather information and the photographic view of the arrival point of a route were entered in the navigation system, through "Google Street View". Very importantly, once a route was entered, if connected to the Internet, the navigation system changed the way roads and highways were displayed, adding a colored frame to the route and providing updated information via the Internet, rather than only that of the navigation system. Now, these functions are also present in my 2019 RC300H F-Sport, with some small additions, which I believe are related to the third-generation Navigation system, which has changed in the meantime (although I preferred the previous one, in terms of graphic clarity, I had on my IS300H MY2017). For example, the new functions also provide the "reporting of speed cameras on the route" just clicking on an icon (displayed at the bottom of the map) by adding them to a sort of database, so that other users could, in turn, see them on the route. As said, this feature appeared with a speed camera symbol in the lower right corner of the MMS display. From the first week of August, I began to notice that the system was struggling to connect to the server, in fact, I was getting a :500 message on the display (from what I know :500 error is related to the server) Furthermore, after these messages have occurred and the car has started to connect to the server again, the speed camera icon at the bottom right has disappeared, and a "SERVICE GONE" message appears on the display a few minutes after being switched on. I assume this is to communicate that this service has been deactivated. Has anyone else experienced the same situation? Do the "old generation" connected services still work well in your area? Or maybe Lexus is turning off the connection to "older" cars? Of course, I contacted Lexus by phone: They told me there was some problem with the new system, but they seemed to not have known that before this actual system, there were the "old" connected services, and they did not provide any info. Thanks for your attention

I have understood the topic talk about how to update the original navigation software, not Apple Car, that the dealer told me, it need be installed (only on certain models, for example in my RC300H is not possible) only via authorized service. I hope someone more expert could confirm it or not.

Hi Marcus, from what I know, the upgrade on NX is possible, but only via an authorized dealer.

Probably it's already known, but I can confirm that in Italy it is not possible to install the upgrade to Apple Car on the RC300H 2019 The Lexus dealer (not a Toyota which also make Lexus service as it is now usual in Italy, since all the historical dealer are going to be dismissed in many regions) where I make all the services on my RC300H, under some pressure I made, have tried several time, the process started but at some point it come up an error. I could just update the maps with the latest version. I't's a pity, I am still not able to appreciate the small graphics of the navigation system. Maybe one day, iOS could support mirrorlink, the only way to see Apple Maps on the screen in this moment.

If you remember, I asked for some information on nanotechnology treatment, for my RC300H. At the end of October I had the treatment done and I would like to report my personal feedback. First of all it must be said that I did not have the treatment done by a detailer, but at a body shop that was, for 20 years, first a historic Lexus dealer and then after the parent company refurbished the sales network, merging Lexus with Toyota (and in Italy this created enormous inconvenience to the "Lexus customers of the old guard") excluding those who did not adhere to "a new showroom design", they continued only as bodywork. That said, I trust them because since the first Lexus IS200 that they bought from them they have proven to be high-level professionals and knowledge for Lexus paint, in fact they have developed a nano treatment area within their facility. The product used is NASIOL ZX53, a product that according to many would be of medium/low level which however really satisfied me, in fact compared to other cars with much more "known" treatments, the yield on my car is incredible and, in my humble opinion really better. Of course the treatment was preceded by decontamination and polishing. After 6 months I can say that this treatment is essential for the protection of the car and I regret not having done it before, thinking about how many cars I have ruined by washing them in an inappropriate way and, above all, not having protected them. Not only did I find a kind of "self-cleaning" effect, the dirt doesn't even get to the surface, but the sheen and brilliance of the color is exceptional. In the evening, a classic Sonic Titanium color effect (which changes tone depending on the light), is highlighted incredibly. There is a very evident "drop" effect, when it rains: the car simply dries up while driving, the effect is truly spectacular. I made it everywhere, in every single detail of the car, except the frontal windshield: here I use just a SOFT99 cleaner that add protection. I notice that bird and insect droppings can be removed immediately only with a jet of water, avoiding that, remaining for a few hours on the surface of the bodywork, they cause damage on the transparent. As for my maintenance routine, the car has never been washed with automatic washes, I perform a pre-wash at commercial washes with only the pressure washer and a specific product from the company Labocosmetica, and then at home I proceed with a wash " rinseless ", completely by hand and then I pass a specific quick detailer to protect and enhance the "sheen". Personally, I really recommend making this investment, which in my humble opinion extends the life of the car, improve the washing process and make the car more beautiful. I add some picture shoot in my garage with artificial light, outside in the night and in the morning during a rainy day. Hope it helps and thanks for your attention.

Thank you so much everyone for the great help!

Mostly of the paintings of Lexus are known for a special “shade” like Sonic Titanium. I saw for the first time that color in Tokyo while I was there for business. Remember that in the morning the color had some shade, in the evening others, in the night totally different. At the time I had a new IS250 basic black, never take care of the paint so it was full of swirls and imperfections. So when I change the car I bought a IS300H Sonic T, again, I was little bit more careful, but did not know how to take care of the paint, but for sure the new paint was totally better tocare than the basic black, when I read the Lexus paint has some “autorepair” property I did not trust, but seeing my IS300H after 4 years of automatic wash at the petrol station, I think the paint for sure hase some properties, I had very few swirls and imperfections and the dealer that take back says “congrats for the care you had for this car”! Now that I know the “detailing world” surely my RC300H is treated aswell as I can do, I am not a professional or an enthusiast, just try to take care every 1/2 weeks by a prewash (alcaline and acid) hand wash, two bucks, decontamination, quick detailer. only with high end products, like Labocosmetica or Carpro, my favorites. Of course inside is the same. Now the car has a normal wax, that last only a month or two, too short time. I would like to bring to a detailer for a nanocoating, but my question is: ”there’s a possibility that the nanocating change the behavior of the original paint?” As Sonic T is not matt, is not gloss, and it has a proper look, this is what I am afraid: to change the beauty of this paint. Any idea from your side? Thanks

I have just try to install form the in-car app, at the moment no money request, it was just dowloaded in a couple of minutes launched and I will start to try. Maybe this is the trial mode, who know? By the way, it look nice, I found the UX is better that the Lexus MMS, graphic is crisp and legible, the design of the app is really cool, for bigger and clearly visible from any angle and light condition. It shows that to do something better, it is possible only by studying design proportions and balance between of the elements of an interface: I am pretty unsure that Lexus UX engineers that work on the MMS knows these statements. Let see how the new infotainment GEN3 will work on the scheduled NX2022 update.