I`m not so sure that he is even that Shaun.
Indy is a term usually given to a knowledgeable, experienced and trusted mechanic who repairs,maintains and services specific vehicles.
Southwest does not claim to have any service facilities and their 3 month warranties are insurance based and quite possibly not worth the paper they are written on.
They are silent as regards their Statutory responsibilities and are hiding behind their 3 month warranties
I would even suggest that should Lexus UK become aware of Southwest trading under the Lexus banner, they would take a very dim view indeed.
The Testimonials on their website are raising my eyebrows and I cannot find any reference to other reviews on the internet.
No doubt other members based in Gloucestershire may have some views.