This is not unique to Lexus dealers, I have had a selection of models, I generally buy about a year old car, hopefully main recalls and depreciation have occurred! But to keep the warranty active I get dealer serviced, they are an appalling price, a Volvo service was 300 plus
On the plus side the Air Con unit packed up and was replaced FOC under warranty, the invoice was £600!
Once a car hits the 4 year mark I then look for the indys or chop it in
You get poncy coffee, car washed, free baseball cap if you whinge enough, not sure that justifies £400
But as with lots of things it your choice at the end of the day
Finding a reliable indy is our dream much like finding a plumber who turns up on time!
lol