Bad customer service? Lexus Woodford are famous for that. Back in August of this year a sales person advertised an 06 Gs300, made out in the ad that it was mint, so naturally I placed a bid, but I lost it to someone else, anyway a few days went by and u get an email from a Nick Bremmer from there saying would I be still interested as the winning bidder pulled out, this should have started alarm bells ringing but I thought it's a Lexus dealer so what could go wrong. So about 10 mins before we set of Woodford I called Nick and i asked I don't mind a few marks as it is an older but is there any major marks bumps, he said no nothing at all and it's very mint. So we drove down me and my brother, went into the dealership but nick wouldn't come out so he sent some other salesman out to show us the car, now I'm no body worker and i noticed this straight away but my brother was a body worker, the car was damaged repaired, and what a rubbish job it was, over spray on the rubbers on the doors, filler work on the rear doors, the doors were not lined up properly. So we pointed all this out, and the salesman made oh the car had a minor scratch and the bodywork is good. My brother said a scratch? He told them you can tell it's been hit on the os front and rear and ns rear. He said you made us drive down all the way here even though we called you 10 mins before setting off asking about any major issues and Nick said there wasn't, at which point he walked back in and never came out.