Have any members used LRA recently.
I noticed pink fluid on and running down the centre of the front bumper of my 2007 RX400h
I lifted the bonnet and found more fluid had pooled on top of the lower radiator.
It had a slightly oily feel, but it didn't smell like ATP.
Unsure of exactly what this was and where it was leaking from, I called LRA at 18.00
I was informed that the earliest an engineer could get to me was 20.10
Not great, but bearable.
20 minutes later I got a text message that it was now going to be 22.10.
I rang LRA and asked why the big jump in 20 minutes, she replied that they were very busy with other breakdowns.
The engineer finally arrived around 22.20.
He was great, identified the fluid as lubricating oil added to aircon, not ATF as I first thought.
At least now it was drivable, the aircon can get fixed at a later date.
I was very surprised when I received a feedback text the next day.
I doubt very much if they will follow up on my scathing comments and low score, but I gave the engineer a glowing review.
I remember not that long ago when most breakdown services could get to you within the hour.
It was always my understanding that Lexus LRA was a premium service, but appears to be just another AA breakdown in the queue.
Any other members had a similar experience..
Needless to say, I won't be renewing LRA later this year when it expires