This is what they said.....
I am sorry that we didnt get back to you yesterday, unfortunately we have a bit of a problem on our hands
The mesh 312 wheels have not come in, they were suppose to be on the container that arrived yesterday but they are not,
I am afraid that we will need to collect the rims for a full refund, i am realy sorry for the inconvenienced that we have caused you, i know we have
seriously let you down and i genuinely fell terrible for it,
If there is anything at all we can do to make this any better for you we would be more than happy to sort it out but i cant realy think of anything to make the situation any better,
If you let me know what day is best i will send the courier to collect so we can get your refund sorted asap,
I can't write on here how I'm feeling right now!