Yeah exactly mate, I was furious! Im glad the wife was with me or I seriously think I would have landed one on him, broken arm or not, cos he was a complete tw#t about it as well. I hadn't been that angry for years!! And no there will not be a next time.
But this is my point entirely, at least at the independent garage mentioned earlier I know when I return I will not pay a penny more than quoted even if it is £300. There may be some things they pick up on and tell me about but no hidden charges and certainly no work carried out without my authorisation.
Finding a cheap honest garage is so difficult!
Thanks for the guide fella I'll take a look and see if I can't sort it out myself! :)