Well a further update on my miss firing LS400. UKTeknics in Maidenhead had the car for a month, after 2 weeks they rung me to find out just what was wrong with the car. I went through it with Ray who is apparently the governor, I explained what the first garage had done and he said its almost definitely the second Oxygen Sensor. So confident he knew what was wrong I said let me know when You have sorted her. 1 week later no phone call so I ring them mid Friday afternoon and get a flustered Ray saying "you wont believe the huge number of hours we have spent on it and it must be the LPG" I asked him what evidence he had to make that diagnoses and he said there wasn't any but the damage has already been done, I asked him to explain what he meant by damage and he just said he had several other things to check and he would call me in the next week. Yesterday morning a friend rings me to say he has seen my car parked in a side street in Maidenhead and parked on double yellow lines. My wife said that this has gone far enough and rings my son to take me over to Maidenhead. We come across the car on a forecourt belonging to some Go Kart racing company and some way from UKTechnics. We checked the car over to make sure there was no damage on the bodywork and that the interior still had in it what should be there and all was OK. We go round to see Ray and announce who we are, You must be Ian says Ray, nope I am Mike, I am the one that has been ringing you once a week despite your promises that you will ring me. We then start to talk about all the wild diagnoses that he has come up without all without any evidence to back up the diagnoses. He told me that they had even taken the timing belt cover off to see if the belt had jumped a tooth, I have since checked and no on has removed the cover. You could see that Ray was realising that there was no way he was going to placate us with Bull**** and suddenly said take the key and the car I am not being accused of being dishonest. At no time did we suggest he was being dishonest. So we have the car back home and she is going to see an Auto Electrician after the holiday. His reason for not ringing was it wasn't their company policy to ring customers at any stage to say if any progress had been made. I suggested he would like to think about that statement with him having his car in UKTeknics and never being informed how things were going, its called Customer Service.
Further updates will follow..................... Mike.
As an aside to the story, when we went into the garage there was a Silver Lexus GS300 and there was this guy stood on top of the engine with a hammer in his hand, goodness only knows what they had diagnosed for this poor Lexus but it looked terminal.