As my car is within 3 months of the end of the manufactures warranty I enquired how much a warranty extention would cost. This went well until I asked the key question what is the difference between the extended warranty and the original warrany .....................Dont know said the dealer................Dont know said Lexas Warranty but I will put you through to the assessor.........................22 minutes later same question, long rambling answer finishing with we are not Lexus you know we are their partner.....................Really who are you ...................I am TWG...............and what is TWG..............we are an insurance company......................So you have a vested interest in using the small print to not pay.......................I wouldnt say that........................After 5 years are you able to take on the Hybrid drive train as to comes out of Lexus warranty ??? .............................NO.....................who will .........................no one. Called Lexus customer care who confirmed the salient’s of all of the above. If I purchased a Ford I can get a 5 year warranty from Ford for £300 ( this includes the 3 year warranty) Lexas want £1800 and is backed by TWG who are well written up on the web for their reluctance to pay. By the way the Lexus is supposed to be a more reliable car that a Ford, clearly Ford are prepared to back their cars with more vigor than Lexus.
I am frankly appalled by this nonsense from a so called premier brand, my only choice is to sell it while it is still worth something as after 5 years and no one will warrant the Hybrid drive the value will tumble to a fraction of its real worth.
One very ****** off Lexus driver.
Please feel free to ask your dealer if the above is true....................................
