I'm pretty sure it's Lexus policy not to hassle customers with questions about if they will buy one or not. I think the philosophy is, if you want one you will approach the sales team. If you're a new or prospective customer coming into the showroom for the first time they will ask if you need a hand, which is fair enough. I prefer this approach compared to the Mercedes or BMW dealers I came across in the past, who are always on your case.
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