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AlanS

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Posts posted by AlanS

  1. and if it goes wrong then it goes wrong. And the ICE isn't covered anyway which I'm told is a known weak link... If its still moving I'll just px it for something else and pass the trouble to the garage, whilst telling everyone on here to stay clear!

    Been told by the Dealer the sat nav is covered under the extended warranty, will email them to confirm.

  2. Took advantage of the nice weather and gave the car a good detail over the weekend which consists of.

    - Snow foam then wash

    - Iron X

    - Power rinse

    - clay Bar

    - Wash and dry

    - Polish

    - Wax

    Also cleaned and treated the leather and polished up the tail pipes.

    Only managed to take some photos today, the car is very dusty by now.

    Excuse the parking, I did move the car back into space after taking the photos.

    image_zps7c3ead19.jpg

    image_zps80bee419.jpg

    image_zps9480ba34.jpg

    image_zpse3caf762.jpg

    And one with my other toy

    image_zps9a442e61.jpg

    • Like 3
  3. Very poor serivice indeed Stu, the whole impression i got from them is "you've just bought the car from a private seller with the defect on the wheels already, don't expect us to do anything".

    Just had a look on the small prints on the extended waranty docs, it states road wheel are excluded.

    Looks like i'd have to get it refurbed myself at some point.

  4. Just an update on this

    Went to a local Lexus dealer 2 weeks ago for them to take some photos of the blistering around the centre caps, said they'll send them off to Lexus customer relations for goodwill. As the car is 3.5 years old, the extended warranty won't cover alloy wheels, so there is no point making a claim to them as it'll just get rejected.

    Didnt hear anything back since then on Friday i decided to ring the dealer to chase it up, been told Lexus have declined the claim due to 3 reasons

    1- Car is out of manufacturer warranty

    2- Didnt buy the car from new

    3- Purchased outside the dealer network

    So i phoned Lexus customer relations and explained to them this is a top of the range premium luxury car that costs £50,000 and for the wheel to corrode like this for such a new car is something unaccpetable.

    They basically told me to fob off as i've just bought the car recently and it's a private sale, not interested in anything i say.

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